BMW of Roseville - Service Center
Roseville, CA
465 Reviews of BMW of Roseville - Service Center
We had a coolant leak, which was diagnosed to a defective water pump. My service advisor (Nghia Nguyen) was very helpful in getting it fixed. His promptness in answering questions (texts) from me has to be water pump. My service advisor (Nghia Nguyen) was very helpful in getting it fixed. His promptness in answering questions (texts) from me has to be commended. He has knowledge about BMW products & is willing to share that knowledge. He is an asset to BMW of Roseville - he has become my go to person regarding questions on my X5. More
Very convenient and friendly staff. Good clean environment. Pick up and drop off makes it very preferable. Overall a good dealership. Good clean environment. Pick up and drop off makes it very preferable. Overall a good dealership. More
I have bought 2 new cars and 1 used car from Roseville BMW since 2016. I am always treated well and everyone has been honest. I only have my cars served here and Chris C. Is the absolute best! BMW since 2016. I am always treated well and everyone has been honest. I only have my cars served here and Chris C. Is the absolute best! More
Very nice dealership right when I pulled in I was helped right then and then the service department.Laura is a great service writer. Attention to detail and very nice to talk to you. It was only a Rico but right then and then the service department.Laura is a great service writer. Attention to detail and very nice to talk to you. It was only a Rico but she kept me fully informed of what was going on and let me know when it was done. I would bring my BMW back to her anytime More
Very comfortable waiting area. Well stocked with coffee and water. Plenty of seating in the waiting area so everyone was able to spread out. Well stocked with coffee and water. Plenty of seating in the waiting area so everyone was able to spread out. More
I find the Roseville staff, and in particular, Nghia Nguyen, friendly, informative and responsive. The time to complete was estimated at 2 hours ... and I'll be ... it was 2 hours! Great service! Nguyen, friendly, informative and responsive. The time to complete was estimated at 2 hours ... and I'll be ... it was 2 hours! Great service! More