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BMW of Roseville - Service Center

Roseville, CA

4.7
451 Reviews

451 Reviews of BMW of Roseville - Service Center

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July 03, 2023

Friendly, courteous and respectful! This dealership is classy. Very detailed description of the work they were going to perform. Highly recommended! More

by joeybalay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jul 06, 2023 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

July 03, 2023

Great service, always! Very friendly, thorough and fast. Will always purchase my vehicles here at BMW Roseville! More

by jennifergorgen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Jul 06, 2023 -

BMW of Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 30, 2023

Took my car to service and Nghia, the service rep, was very helpful and knowledgeable. Very much recommended . More

by Issamfadel
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nghia
Jul 04, 2023 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

I appreciate the video showing what needs to be done at that time my vehicle is being inspected and what to watch for in the coming days..It’s a great feature that this dealership has… Thank you. More

by patopat512
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brown
Jul 04, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2023

Great customer service! They have excellent variety coffee choice but they did not have cake or chocolate! I love BMW! More

by arvin_askari
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
ROCKY KEOPRADABSY
Jul 03, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 28, 2023

I have been servicing my BMWs for the last 26 years. The staff has always done a great job servicing my vehicles! More

by iamcag
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
NGHIA NGUYEN
Jul 03, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 28, 2023

Tried to reschedule to fix the three damaged wheels I left a message with Nick the service manager on Wednesday the 21st of June and still have not received a return or courtesy call. I think that is poo More

by jguevara67z
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Casey (GM) and Nick (Service Manager)
Jul 03, 2023 -

BMW of Roseville responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (916) 790-1990 so we can work towards a resolution. We look forward to hearing from you.

June 23, 2023

Go see Nghia at BMW Roseville if you need work on your car! Super knowledgeable about BMWs, really helpful, and great service. I will be going back for regular services. More

by Shoua
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nghia
Jun 27, 2023 -

BMW of Roseville responded

Hi Shoua, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Feel free to stop by if you ever need any more help.

June 23, 2023

I had the best service experience ever, professional and my vehicle was serviced within the expected time period. More

by Golfdonahoo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Triebull
Jun 27, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Super friendly and efficient service. The explanation of service was clear and everything was done earlier than expected. Very pleased! More

by stogiedans
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 26, 2023 -

BMW of Roseville responded

Hi Stogiedans, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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