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BMW of Roseville - Service Center

Roseville, CA

4.7
451 Reviews

451 Reviews of BMW of Roseville - Service Center

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May 20, 2023

They did a fabulous job replacing my front windshield after it was nearly shattered by a golf ball. It was in and out in the same day as well! More

by Jeggerts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Entire service department
Report | Print
May 25, 2023 -

BMW of Roseville responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2023

Very knowledgeable, friendly to your issues. Provides a time line for the needed work to be done. More

by rjmck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie and Chris
Report | Print
May 23, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 19, 2023

Timely and courteous service. The service rep was very attentive to meeting my needs regarding the recall on my car. More

by Italiabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
May 22, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Customer service in the s ert vice department is the worst I have dealt with. More

by Jdane
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nghia Nguyen
Report | Print
May 13, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2023

Very pleasant and seamless process from start to finish. Highly recommend this dealership service team. More

by mouff1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cubberly
Report | Print
May 13, 2023 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2023

Rocky Keopradabsy BMW's representative did a great job helping us by explaining what your mechanics determined our BMW needed. More

by llawson1929
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rocky Keopradabsy
Report | Print
May 12, 2023 -

BMW of Roseville responded

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

I was well taken care of and the team at the Roseville BMW were very accommodating! More

by L Janey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Report | Print
May 10, 2023 -

BMW of Roseville responded

Hi Janey, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

I had my BMW serviced due to a recall. First time I called, the part was unavailable. 2nd time I called, I was told someone would call me back but never did. 3rd time I called I was schedu More

by mayedagreg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Report | Print
May 09, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 29, 2023

Laura is great! She is amazing, very friendly and responds to every message in a timely manner. She made sure my car was looked at not once but twice to help me figu More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
May 03, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2023

Customer service is awesome in this dealership, I have been in others BMW dealerships and by far Roseville one is the best. More

by Laura V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Nghia
Report | Print
May 01, 2023 -

BMW of Roseville responded

Hello Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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