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BMW of Roseville - Service Center

Roseville, CA

4.7
453 Reviews

453 Reviews of BMW of Roseville - Service Center

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April 29, 2023

Laura is great! She is amazing, very friendly and responds to every message in a timely manner. She made sure my car was looked at not once but twice to help me figu More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
May 03, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 28, 2023

Customer service is awesome in this dealership, I have been in others BMW dealerships and by far Roseville one is the best. More

by Laura V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Nghia
May 01, 2023 -

BMW of Roseville responded

Hello Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 27, 2023

Great service , friendly staff , amazing team ,you want regret going there to service your care especially with Laura. More

by FAlkharouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
May 01, 2023 -

BMW of Roseville responded

Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 27, 2023

Was a pleasant experience. My service representative, was knowledgeable, and courtesy. The tech video that was sent, was a nice feature. More

by degaust
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
May 02, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 27, 2023

excellent and prompt service; on time; the checkup info was really complete. Will come back when service is needed. thank you! More

by gemlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
May 01, 2023 -

BMW of Roseville responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2023

My service rep Rocky was knowledgeable, informative and courteous. He handled my appointment with alacrity and attention to detail. His advice was professional and showed concern.. More

by rlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Apr 26, 2023 -

BMW of Roseville responded

Hello Rlittle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2023

I have had the same service writer for the past 17 years and have always been treated quite fair and honestly. More

by Rj_hartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Apr 27, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 15, 2023

My advisor went out of her way to make my experience easy and convenient. I was pleasantly surprised by the extra effort I was given to accommodate my schedule. I would definitely recommend. More

by jend23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Apr 20, 2023 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future. If you have any further questions, please give us a call. We're always happy to help!

April 14, 2023

My advisor was very rude. This was my first time at BMW Roseville and wow I could not believe a saleswoman could have this type of attitude. I felt like I was asking how she w More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyara Araica
Apr 20, 2023 -

BMW of Roseville responded

Hello Vern, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

April 14, 2023

Service was great 👍 service adviser was on time kept in contact with progress very courtesy More

by Reggierahming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Apr 20, 2023 -

BMW of Roseville responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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