BMW of Roseville - Service Center

Laura Stevens is a pleasure to work with in servicing my car and keeping me in touch on the status. I was frustrated that the service people changed my clock in the car back to daylight standard time the da car and keeping me in touch on the status. I was frustrated that the service people changed my clock in the car back to daylight standard time the day before daylight savings time started as they created extra work. More

Always a pleasure working with Roseville BMW and Nghia Nguyen in the Service Dept. Nghia always takes good care of me and my car, and the technicians have never let me down either. I will continue to retu Nguyen in the Service Dept. Nghia always takes good care of me and my car, and the technicians have never let me down either. I will continue to return to Roseville BMW as needed. More

Thank you Laura Stevens, for helping me at my recent visit this March 2023 went so smoothly. I appreciate that you expedited my service. The car is running great. visit this March 2023 went so smoothly. I appreciate that you expedited my service. The car is running great. More

Nelson is always great. He keeps me updating throughout the service, and is always accommodating with my late pick ups. He keeps me updating throughout the service, and is always accommodating with my late pick ups. More

Great service, and excellent customer care. I was informed every step of the way! I will be back. I was informed every step of the way! I will be back. More

I have purchased many new vehicles at BMW Roseville and have found their sales and service to be excellent. have found their sales and service to be excellent. More

My recent experience at BMW of Roseville was excellent for a quick standard maintenance trip for an oil change and full scope/inspection. I was able to schedule an appointment easily online and only had t for a quick standard maintenance trip for an oil change and full scope/inspection. I was able to schedule an appointment easily online and only had to wait a couple days to get in instead of waiting 3-4 weeks like previously during the beginning of the pandemic. More

My service advisor is Laura and she always stays consistent giving exceptional customer service and makes sure I’m taken care of with all my needs. consistent giving exceptional customer service and makes sure I’m taken care of with all my needs. More

Completely satisfied with the service and was impressed with the professionalism of the advisor. I will not go any where else to have my BWW serviced. The video walk around and inspection was impressive. with the professionalism of the advisor. I will not go any where else to have my BWW serviced. The video walk around and inspection was impressive. More

It takes too long for routine services. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. 4.5 hours for oil & alignment is unacceptable. When I arrived at 9:40 am I was told that there were 25 cars ahead for alignment. More