BMW of Roseville - Service Center

Chris in service is great. They always have convenient appointments, and my car is ready when promised. He keeps me informed throughout the day and answers all of my question They always have convenient appointments, and my car is ready when promised. He keeps me informed throughout the day and answers all of my questions. More

Chris in the service department did an awesome job in communicating the work to be done, the estimated completion time (which they hit) and with the pickup/checkout process. When I called to schedule the communicating the work to be done, the estimated completion time (which they hit) and with the pickup/checkout process. When I called to schedule the service the person that answered the phone was friendly, polite and very customer service oriented. More

Timely, experienced service people, and facility is excellent. I have dealt with this dealership on my last three BMWs, I will make my next purchase here too. excellent. I have dealt with this dealership on my last three BMWs, I will make my next purchase here too. More

Jeff is awesome I came in on the wrong day of my appointment he just take care of me without having me come back the next day. appointment he just take care of me without having me come back the next day. More

Good experience Nghia Nguyen was very professional and took the time to do a great job. took the time to do a great job. More

Our service manager was prompt & thorough. The brakes were chattering & they took the time to test possible solutions and came to the right one… which meant we had a safe ride! The brakes were chattering & they took the time to test possible solutions and came to the right one… which meant we had a safe ride! More

Good people great service I have no complaints they was there to take care of my every need job was done in a time that they said it would be and I would recommend this dealership to anyone there to take care of my every need job was done in a time that they said it would be and I would recommend this dealership to anyone More

I like working with Laura Stevens in service at Roseville BMW. She has a great attitude toward her customers. BMW. She has a great attitude toward her customers. More

Very attentive, keep you informed of your car status. Very helpful with dealing with after market warranty. Very good with getting service and repairs done by the date promised. Very professional all the Very helpful with dealing with after market warranty. Very good with getting service and repairs done by the date promised. Very professional all the way around. More

The thought of taking my car to the dealer was daunting, however Chris at Roseville was phenomenal. I’ve never had a better or easier experience. He’s even followed up to make sure I was happy with everyt however Chris at Roseville was phenomenal. I’ve never had a better or easier experience. He’s even followed up to make sure I was happy with everything. It was an awesome experience!!! More