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BMW of Roseville - Service Center

Roseville, CA

4.7
455 Reviews

455 Reviews of BMW of Roseville - Service Center

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September 30, 2022

Great service and terrific staff. I always go here for everything and to top it off Laura is amazing!!!!! More

by Laurakestermd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 05, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2022

The service center goes above and beyond. They take care of me and are very accommodating and helpful. More

by amber_cowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris & Jeff
Oct 04, 2022 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 26, 2022

I have just recently purchased my first BMW from a private seller. A few issues came up and walked into the dealership for support. Not knowing anyone, I was greeted so kindly by Nick Gilliand and Jef More

by Kristy Blocker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Brown, Nick Gilliand
Sep 26, 2022 -

Kristy Blocker responded

I have just recently purchased my first BMW from a private seller. A few issues came up and walked into the dealership for support. Not knowing anyone, I was greeted so kindly by Nick Gilliand and Jeff Brown. they made me feel like I have been a valued client forever. Their kindness and generosity was so unexpected that I have now become a loyal client of BMW Roseville. Most dealerships in my experience I feel at times make you feel like a number. Jeff and Nick make you feel like a valued person. Thank you!!! - Kristy Blocker

September 26, 2022

Thank real professional. thanks again worked out good thanks keep on going thanks see ya next time ok thanks More

by kgspitzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 01, 2022 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2022

Our service agent, Nghia Nguyen, was helpful and knowledgable. We appreciated the loaned vehicle although there was food and paper debris thoughout the vehcile. Our repair amount is large enough th More

by charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Sep 25, 2022 -

BMW of Roseville responded

Hi Charles, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

September 17, 2022

Difficult to reach a person on the phone, long delays for returning calls. Minor problems with communication. Prices seem very high. Other than that, service was good and job done well. More

by wes.ashford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ng
Sep 20, 2022 -

BMW of Roseville responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (916) 790-1990. We'd appreciate the chance to make your experience a positive one.

September 16, 2022

Met expectations of good service @ quoted price for the work. Nice and comfortable waiting area. More

by Agnesx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Sep 20, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 12, 2022

Amazing service, Super nice people , 10 of of 10 stars to the Niegh ! Recommend to all to bring your cars here for service! More

by SHAYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niegh
Sep 16, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

September 11, 2022

Best service always you get your car back on time give u best estimate before your your service. More

by Bhullars76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Sep 14, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 08, 2022

The dealership is amazing, they fixed my car in a timely manner and explained everything to me. It seems they are extremely knowledgeable about all components of BMW’s and the best thing was when my car was More

by jcowgirlup28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Moldova
Sep 12, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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