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BMW of Roseville - Service Center

Roseville, CA

4.7
450 Reviews

450 Reviews of BMW of Roseville - Service Center

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September 17, 2022

Difficult to reach a person on the phone, long delays for returning calls. Minor problems with communication. Prices seem very high. Other than that, service was good and job done well. More

by wes.ashford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ng
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Sep 20, 2022 -

BMW of Roseville responded

Hi, thank you for bringing this matter to our attention. If you'd like, please contact our General Manager at (916) 790-1990. We'd appreciate the chance to make your experience a positive one.

September 16, 2022

Met expectations of good service @ quoted price for the work. Nice and comfortable waiting area. More

by Agnesx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
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Sep 20, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 12, 2022

Amazing service, Super nice people , 10 of of 10 stars to the Niegh ! Recommend to all to bring your cars here for service! More

by SHAYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niegh
Report | Print
Sep 16, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

September 11, 2022

Best service always you get your car back on time give u best estimate before your your service. More

by Bhullars76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
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Sep 14, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 08, 2022

The dealership is amazing, they fixed my car in a timely manner and explained everything to me. It seems they are extremely knowledgeable about all components of BMW’s and the best thing was when my car was More

by jcowgirlup28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Moldova
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Sep 12, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 04, 2022

Fast great service, great people , 5 stars to the whole staff! Recommend to all to bring your cars here for service! More

by Icefalcon1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura stevens
Report | Print
Sep 09, 2022 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Love the service at this dealership. They provide loaner cars if needed and are prompt with the repairs. More

by jadg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Aug 31, 2022 -

BMW of Roseville responded

Hi Jadg, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 23, 2022

I was there for a routine oil change that took almost 3 hours to complete. More

by Stargazer4222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t recall name
Report | Print
Aug 27, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 790-1990 to discuss what we can do to help.

August 19, 2022

Staff was professional and explained service costs. Gave options for obtaining services now and in the future More

by Kathy.metoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brown
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Aug 24, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2022

James is very helpful and attentive to my issue. We got loaner car extended with gas filled due to parts ordering is needed to fix my car's issue. More

by Alex Toh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Report | Print
Aug 23, 2022 -

BMW of Roseville responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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