BMW of Roseville - Service Center

Fast great service, great people , 5 stars to the whole staff! Recommend to all to bring your cars here for service! staff! Recommend to all to bring your cars here for service! More

Love the service at this dealership. They provide loaner cars if needed and are prompt with the repairs. They provide loaner cars if needed and are prompt with the repairs. More

I was there for a routine oil change that took almost 3 hours to complete. hours to complete. More

Staff was professional and explained service costs. Gave options for obtaining services now and in the future Gave options for obtaining services now and in the future More

James is very helpful and attentive to my issue. We got loaner car extended with gas filled due to parts ordering is needed to fix my car's issue. We got loaner car extended with gas filled due to parts ordering is needed to fix my car's issue. More

Had a troublesome experience with this dealership. I had scheduled my appointment originally for another day, but they had called to reschedule me due to overbooking. When asked if I could have a loan I had scheduled my appointment originally for another day, but they had called to reschedule me due to overbooking. When asked if I could have a loaner car at least to make up for the inconvenience I was told no. Then I asked if it was okay to wait at the dealership and was also told no. The customer service on the phone was not the best. I have never had this type of experience with any bmw dealership. More

James Moon is very good at his job great customer service. He responded in seconds on text messaging and does what it takes to take care of your needs. Nicely done and and on time. service. He responded in seconds on text messaging and does what it takes to take care of your needs. Nicely done and and on time. More

Laura was very helpful and made the experience great. Love that she kept me informed! Love that she kept me informed! More

They are always great at communicating. They always provide friendly service. Prompt service. Clean environment They always provide friendly service. Prompt service. Clean environment More

Excellent customer service by Nia. Very friendly and extremely helpful with a great sense of humor, Very friendly and extremely helpful with a great sense of humor, More