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BMW of Roseville - Service Center

Roseville, CA

4.7
454 Reviews

454 Reviews of BMW of Roseville - Service Center

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April 24, 2022

Always quick and complete service at Roseville BMW. Friendly staff and helpful service writer (Chris Cubberly). More

by williammahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Report | Print
Apr 25, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 19, 2022

Very helpful people in the service center got a loaner as well which was very helpful with my situation, the only reason why I do not want to give 5 stars (also thought of giving 3 stars but customer service More

by Pravin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 23, 2022 -

BMW of Roseville responded

Hi Pravin, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 790-1990. We would appreciate the chance to turn your experience around.

Apr 24, 2022 -

Pravin responded

Thanks for the response!! We will definitely be back and hopefully we will get the car wash next time.

April 18, 2022

This is my second service visit, loved it. The service was quick and good. I worked with Elizabeth and she took care of everything nicely. More

by Nanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Apr 22, 2022 -

BMW of Roseville responded

Hi Nanda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 17, 2022

Great very helpful and thorough good service. Service representative was excellent and helpful during service More

by pjmarineview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 19, 2022 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

April 12, 2022

Great Service, Advisor was very helpful and knowledgeable. Easy to make appointment and was done on time. More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 14, 2022 -

BMW of Roseville responded

Hi Ali, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

The staff is very accommodating and professional. James Moon provided exceptional service and took the time explaining to me issues about my car. More

by drmagtibay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Report | Print
Apr 12, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2022

Good service but labor rates are expensive. Wait times are reasonable and service agents are polite and patient. More

by Vish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Report | Print
Apr 05, 2022 -

BMW of Roseville responded

Hi Vish, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2022

This dealership is home for all my car needs. I have been buying and servicing my BMWs with them since 2013. My last service was top notch! I recommend Roseville BMW to all. More

by Emmanuelobioha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen
Report | Print
Apr 05, 2022 -

BMW of Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Apr 07, 2022 -

Emmanuelobioha responded

I have my eyes out for the all-electric soon. I did test drive the i4 M50 and I think I like it. See you soon.

March 31, 2022

Our experience has been very positive from the purchase of the car through our maintainance visits. I appreciate the level of courtesy, profesional attitude and communication. More

by SSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Apr 05, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

The professional and courteous staff are an added value to owning a BMW. The service has been timely and met all expectations. More

by marklinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cubberley
Report | Print
Apr 02, 2022 -

BMW of Roseville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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