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BMW of Roseville - Service Center

Roseville, CA

4.7
454 Reviews

454 Reviews of BMW of Roseville - Service Center

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March 29, 2022

I have always had an excellent experience getting my car serviced here. Laura has always been delivering excellent customer service and makes the process nice, fun, and easy. I also love the videos I get fr More

by Darian B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Apr 02, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 28, 2022

The service has always been excellent at this dealership. Laura Stevens ,my current service adviser goes beyond to make sure all communications are covered in a professional, friendly and knowledgeable manne More

by A happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Apr 02, 2022 -

BMW of Roseville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 25, 2022

They greet you as soon as you arrive, the service rep Jeff Brown is friendly, listens and is very informative. More

by Peppermint Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Mar 29, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

very impressed, as usual, with the level of customer service. I always will return to this dealership More

by bmedkeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
Mar 28, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

Great service- James our service representative worked with us and the insurance making repairs and the process seamless. A big thank you. More

by Yellowsquidlies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James our service representative
Mar 26, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 21, 2022

Service department was super easy to deal with and no-nonsense. Even provided a loaner on short notice. More

by zio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen
Mar 25, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2022

Good customer service and need to improve service and the service is very expensive than other BMW Dealer More

by nrao.vale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
Mar 23, 2022 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

March 20, 2022

James Moon, my service manager, was incredibly helpful, helping me understand car maintenance, which is like calculus to me. He also helped me map out a schedule of services. More

by Cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Mar 24, 2022 -

BMW of Roseville responded

Hi Cheri, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 18, 2022

Nghia is very friendly, knowledgeable, and professional. He is very efficient and easily answered all my questions. The Uber ride home was great. More

by bghallock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
Mar 23, 2022 -

BMW of Roseville responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2022

The advisor very professional and friendly, jobs were done with very good quality. Staff in the dealer center everyone is very friendly and helpful. More

by weinashn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loura Stevens
Mar 20, 2022 -

BMW of Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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