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BMW of Roseville - Service Center
Roseville, CA
452 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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452 Reviews of BMW of Roseville - Service Center
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December 25, 2021
This is a nice dealership. Liz in the service department is great. Just wish they would have have informed me that my warranty was up and offer to renew. $1,100 for routine maintenance is mind blowing, that is great. Just wish they would have have informed me that my warranty was up and offer to renew. $1,100 for routine maintenance is mind blowing, that is the only reason the 5th star wasn’t added. But I will trade in and purchase in the future, to get a new warranty as well. More
by Mikerodier
Employees Worked With
Elizabeth in the service department
December 24, 2021
The visit went off without a hitch! Friendly and professional service advisor and the work was "as requested". Picked up a clean and repaired car the next day! professional service advisor and the work was "as requested". Picked up a clean and repaired car the next day! More
by rssprenkel
Employees Worked With
Nghio Nguyen
December 23, 2021
James, the service advisor was great to work with. He was knowledgeable and ensured they replaced parts only where required. I would seek him out next time for my service visits. knowledgeable and ensured they replaced parts only where required. I would seek him out next time for my service visits. More
by vivgheg
Employees Worked With
James Moon, Sydney Thorp
December 23, 2021
James in service was great. He was knowledgeable and very courteous. He kept us informed and delivered as promised. A pleasure to deal with. courteous. He kept us informed and delivered as promised. A pleasure to deal with. More
by rjhigginswd
Employees Worked With
James Foures-Moon, Service Advisor
December 19, 2021
The minute I pulled up to the dealership I was being helped immediately I met my service manager who was very helpfulThroughout the process I plan on returning to the dealership for my next service than helped immediately I met my service manager who was very helpfulThroughout the process I plan on returning to the dealership for my next service thank you More
by bruce Gehrels
Employees Worked With
James Moon
December 14, 2021
I took my xar for oil change. Had an appointment and had to wait about 15 minutes before I was even welcomed. I had ta ask for assistance. No one wanted to assist since I had a voucher. After 4 hours, I c to wait about 15 minutes before I was even welcomed. I had ta ask for assistance. No one wanted to assist since I had a voucher. After 4 hours, I called to see if car was ready and they could not give me any information because my car was not in the system. This is terrible customer service. Sad that I bought my car here and this is how you are treated. I did like that i was not pushed to doing all kinds of other services. More
by Boropeza
Employees Worked With
Sydney Thorp
