BMW of Roseville - Service Center

I ONLY GAVE THIS THREE STARS AS I WAS REALLY DISAPPOINTED THAT THEY HAD NO MORE SHUTTLE SERVICE ALTHOUGH THEY PROVIVED UBER SERVICE, I HAD TWO DIFFERENT UBER DRIVERS TO GO & COME BACK TO THE DEALERSHIP. BOTH THAT THEY HAD NO MORE SHUTTLE SERVICE ALTHOUGH THEY PROVIVED UBER SERVICE, I HAD TWO DIFFERENT UBER DRIVERS TO GO & COME BACK TO THE DEALERSHIP. BOTH I COULD TELL HAD NOT CLEANED BETWEEN CUSTOMERS ... OR CLEANED DURING THIS PANDEMIC AT ALL ... SO I FELT EXPOSED TO UN SANITARY CONDITIONS WHEN I SHOULD NOT OF BEEN PUT IN THAT POSITION. MY SERVICE ADVISOR ELIZABETH THE SERVICE TO MY CAR WAS FINE. More

The employees there are very nice and helpful. Got my vehicle checked out and running in no time at all. vehicle checked out and running in no time at all. More

James provided amazing service. He explained the issues, recommended the appropriate service, and kept us updated all along the way. When it was clear that they were not going to finish in one day, James o recommended the appropriate service, and kept us updated all along the way. When it was clear that they were not going to finish in one day, James offered a loaner while they finished the job the following day. Thank you James and Roseville BMW! More

Laura has been my wife’s and my service writer for a number of visits. Laura is professional, knowledgeable and courteous. Laura reflects credit upon herself, the dealership and BMW. number of visits. Laura is professional, knowledgeable and courteous. Laura reflects credit upon herself, the dealership and BMW. More

Top notch service provided by Nick and Elizabeth in service. We brought our car in for a trouble light and it was diagnosed and fixed up. We are now back to driving our BMW with confidence and no mor service. We brought our car in for a trouble light and it was diagnosed and fixed up. We are now back to driving our BMW with confidence and no more worries. More

I continue to have good experiences at your dealership. My recent service was again done in a timely manner. My recent service was again done in a timely manner. More

Service was great and it was done in a timely manner. Roseville BMW always offers great service. Roseville BMW always offers great service. More

Super easy process from check in to pick up. Communication was super easy and our service guy James was very thorough I will request him every time! Communication was super easy and our service guy James was very thorough I will request him every time! More

Customer Service was great. Very satisfied with the level of service and quality of workmanship. of service and quality of workmanship. More

The service was very good and I am happy with the outcome of the auto service. I was NOT happy with Paying over $1600. For my service and getting my car back dirty inside and out! I specifically asked for of the auto service. I was NOT happy with Paying over $1600. For my service and getting my car back dirty inside and out! I specifically asked for a complimentary car wash!!! 🤨 More