BMW of Roseville - Service Center

I was very impressed with the service that I received. I called at 8:00 in the morning for an appointment and my car was serviced the same day and delivered on time. James Moon went above and beyond to del called at 8:00 in the morning for an appointment and my car was serviced the same day and delivered on time. James Moon went above and beyond to deliver my car. When I picked my car up I was pleasantly surprised to find a thank you note and a cold bottle of water. Thank you James. More

Professional and able to respond all my questions. Would like to go again next time like to go again next time More

A mix-up in appointment day, but Laura took my car, said they would take care of me - and they did! A short wait time, and service was complete. they would take care of me - and they did! A short wait time, and service was complete. More

Delivers On time regarding the service but their is a shortage of loner vehicles at this center shortage of loner vehicles at this center More

Chris cubberley best service consultant. When I call him. He is very responsive to my needs or concerns. He is very responsive to my needs or concerns. More

Amazing service, I used to work here this is the only shop I take my bmw to, I don’t trust any other shop to work on my vehicle shop I take my bmw to, I don’t trust any other shop to work on my vehicle More

Once again, my service appointment was seamless and well handled, from check-in with my service advisor, quick service, and a clean car out the door. Excellent! handled, from check-in with my service advisor, quick service, and a clean car out the door. Excellent! More

Elizabeth was very helpful and went out of her way to resolve a problem with my brakes and tires. It was a long-standing frustration with the car and dealership, and it took Elizabeth going out of her wa resolve a problem with my brakes and tires. It was a long-standing frustration with the car and dealership, and it took Elizabeth going out of her way to communicate my very specific circumstances to the managers in order to get it resolved. It took individual consideration and actually listening and caring about me as a customer and individual. She did an incredible job as a service advisor, and I hope the rest of the crew at Roseville BMW can take notes from how she treated me. Thank you! More

Customer service is always top priority at this dealership. Friendly and knowledgeable. Problem solved quickly and efficiently. dealership. Friendly and knowledgeable. Problem solved quickly and efficiently. More

Special thanks to Chris with friendly and pro customer service,recommended to all bmw clients service,recommended to all bmw clients More