BMW of Roseville - Service Center

I really appreciate the service I received from Rocky, He is really customer oriented and cares about his customers. is really customer oriented and cares about his customers. More

The worst service I’ve ever revived from a service department.. they had my car for three days when the service was supposed to last 3 hours. I called the service department and no one returned my cal department.. they had my car for three days when the service was supposed to last 3 hours. I called the service department and no one returned my calls. I called the service manager who was supposed to call back and the service manager didn’t return my calls. I finally got a hold of a sales person who went to find out what was going on and he got the service department to return my calls. When you pay 96,000$ for a car bad service is unacceptable. More

I was able to schedule a factory recall service appointment within 2 days and with night drop convenience. Everything was resolved and an inspection with video was provided by the technician. Our s appointment within 2 days and with night drop convenience. Everything was resolved and an inspection with video was provided by the technician. Our service writer was easy to reach and made the process painless, Thank you! More

Very professional service on all levels. There were some delay issues not related to the particular service center but rather to the issues of global supplies distribution. Other than that e There were some delay issues not related to the particular service center but rather to the issues of global supplies distribution. Other than that everything else was great. Special thanks to Nghia! More

Had a great experience with service department, my service advisor Jeff Brown was excellent at keeping me up to date and explaning the service report! service advisor Jeff Brown was excellent at keeping me up to date and explaning the service report! More

very professional and informative-service was performed in a timely manner and pricing seemed reasonable for dealer repairs in a timely manner and pricing seemed reasonable for dealer repairs More

Being to the dealer multiple times for maintenance and repairs. Everything was perfect. Both timing and the communication was top notch repairs. Everything was perfect. Both timing and the communication was top notch More

Service Department team is very customer centric and accommodating. I trust the team at Roseville BMW accommodating. I trust the team at Roseville BMW More

Best service guy is Nghia! Fast service and good communication! Best experience every time I stop there! Fast service and good communication! Best experience every time I stop there! More

Would highly recommend the service department! The service department is very knowledgeable. My adviser Laura is professional, friendly and very helpful. She is the reason I will definitely come b The service department is very knowledgeable. My adviser Laura is professional, friendly and very helpful. She is the reason I will definitely come back More