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BMW of Roseville - Service Center

Roseville, CA

4.7
451 Reviews

451 Reviews of BMW of Roseville - Service Center

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September 26, 2023

Eric is a very helpful advisor. He took the time to answer questions about my first BMW. Service team diagnosed and repaired in about an hour. More

by c_ed_silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 29, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 25, 2023

Have taken both ours cars here for getting some minor work done. Both times our service manager Eric was excellent. He not only took time to understand what the issue was but made sure it was taken care More

by Ajen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 28, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 24, 2023

The dealership staff is always professional, knowledgable and friendly. I've had my car serviced for the past six years and have never been disappoint or not been satisfied with the work done or any interac More

by RBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Sep 26, 2023 -

BMW of Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 22, 2023

Our service advisor Eric was fantastic. Knowledgeable and courteous. I will bring my car here again. More

by derekgalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 25, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 22, 2023

Nyphon is the best! He provided Great service and Communication. I will bring my car back here for service. More

by nickroat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon
Sep 25, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 18, 2023

I had to bring my car for first service. Nyphon was very knowledgeable about the car and my needs. Overall great service. More

by FelipeV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon Vue
Sep 22, 2023 -

BMW of Roseville responded

Hi Felipev, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2023

Friendly, knowledgeable, prompt, customer oriented, great inventory, clean showroom, comfortable waiting area. The man at the desk near the bathrooms and clothing was unfriendly. More

by vmr1364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Lizarraga and others
Sep 22, 2023 -

BMW of Roseville responded

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (916) 790-1990 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 18, 2023

My car was towed to Roseville BMW Tuesday at 4PM. I received a call promptly with information, options and prices. I needed 4 tires and an alignment. I picked up my car on Thursday. BMW sent an Uber More

by donnaamypeltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Sep 22, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2023

Advisor was awesome. Repairs were done timely. Great communication. Car is ready to go for another year! More

by angienicole79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Sep 18, 2023 -

BMW of Roseville responded

Hello, thank you for the high star rating! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2023

Always a great experience when we go with Laura for servicing. Definitely leave us satisfied with all three of my families BMWs that we bring in. Her communication and customer always seems to be perso More

by Domiiniique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 18, 2023 -

BMW of Roseville responded

Hello, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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