BMW of Sarasota - Service Center

This was one of the best experiences at a car dealership ever! Cameron was professional and helped me to get everything completed on my car. The repairs / service was completed promptly and complete. I will ever! Cameron was professional and helped me to get everything completed on my car. The repairs / service was completed promptly and complete. I will definitely be back! Thank you! More

Excellent buying experience at BMW of Sarasota. Kind, helpful, professional and very knowledgeable team. No pressure to buy and they were patient while I made my decision. I absolutely LOVE my new Kind, helpful, professional and very knowledgeable team. No pressure to buy and they were patient while I made my decision. I absolutely LOVE my new M6! Super fun to drive. More

Exceptional service, very professional and courteous. Make sure you are up to date as to what’s going on with the vehicle . Make sure you are up to date as to what’s going on with the vehicle . More

Service was on time and reasonable priced . Maria kept me informed on the status of service. Disappointed that the person responsible for buying cars didn’t even look at it after sending me an Maria kept me informed on the status of service. Disappointed that the person responsible for buying cars didn’t even look at it after sending me an email expressing interest. More

The service advisor Cameron was professional and personable, conveying information to me in a timely manner. personable, conveying information to me in a timely manner. More

She is excellent at her job. She explains the problems in a very professional and detailed manner. She is a real asset to the dealership. She explains the problems in a very professional and detailed manner. She is a real asset to the dealership. More

My BMW service, Lucy Aguilar, ranks among the best people I have ever worked with in any service industry in terms of loving her job and caring about her customers. She always goes the extra mile — following I have ever worked with in any service industry in terms of loving her job and caring about her customers. She always goes the extra mile — following up on every aspect to make the experience as smooth as possible. During my recent service appointment for my 10-year-old 320i, I had requested the installation of new windshield wipers and also mentioned that it seemed the wiper fluid had run out. New wipers were installed and the fluid tank was topped off, but shortly after leaving the dealership I tried the wipers and no fluid came out. Lucy had me come back and a quick re-inspection diagnosed a defective fluid pump. Lucy was quite apologetic and had me in a rental car so quickly that I was on time for a lunch appointment just minutes later. The pump was replaced in exactly the time frame promised by Lucy. All my service on this vehicle has been performed at this dealership since I bought it there brand new in late 2013. Very rarely has anything slipped through the cracks, so this minor inconvenience did not bother me, especially when they have someone like Lucy interfacing with the customer to make things right. She is a true credit to this fine dealership. More

I’m very happy with my service provider, Joshua Cash! He is attentive, very responsive and supportive. He is attentive, very responsive and supportive. More

I was very happy to see that they cleaned the motor with the brake cleaner. Thanks the brake cleaner. Thanks More

Derek is professional, friendly, and provides excellent service with good flow up and status notifications. service with good flow up and status notifications. More