BMW of Southampton

Aja has the best customer service and helped with any issues I had. The financing was an easy process, especially since I was buying out of state. and helped with any issues I had. The financing was an easy process, especially since I was buying out of state. More

worst service in the world!! find another dealer a big joke no service try calling them see what happens.ring leave mesage wait they won't call you ! them keep your car for a week still won't start! a big joke no service try calling them see what happens.ring leave mesage wait they won't call you ! them keep your car for a week still won't start! More

Horibble salesman We are looking for a new BMW and I went back to this dealer website because it's the most convenient location wise. I am shocked at how high the rati We are looking for a new BMW and I went back to this dealer website because it's the most convenient location wise. I am shocked at how high the ratings are as we had a horrendously bad experience here about a year and a half ago. Scott Meyer gave me a quote for a car I wanted, when it came time to filling out the paperwork (this was my 2nd lease with BMW), the quote changed and increased by $200 a month. Needless to say, after going back and forth for a month, we wound up going to a different dealership (Competition BMW) that not only beat Scott's original quote, but included a sports package. I was so disgusted by the way I was treated by Scott and Don and am waiting for new management so my family and I can shop here again. More

Great Service My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patie My salesman was very professional and courteous. He was well informed with the vehicles they sell, and was very helpful with my purchase. He was patient and answered all my questions and my. If you ever go to BMW of Southampton ask for Van Vasilakos. Excellent salesman! More

Miserable service Took them weeks to replace my tire, on a car that is less than a year old. But the kicker is when I called on the 1st of the month to get it inspecte Took them weeks to replace my tire, on a car that is less than a year old. But the kicker is when I called on the 1st of the month to get it inspected I was told that they were booked through the end of the month. What? More

This is going on my blog I have a Beamer. It's going on 15 years old. And sure enough, Takata airbags were installed in it and I received notice to make an appointment with I have a Beamer. It's going on 15 years old. And sure enough, Takata airbags were installed in it and I received notice to make an appointment with my dealer to have one faulty airbag replaced at no charge. Anyone familiar with travelling on the easternmost end of Sunrise Highway in summertime knows it is solid gridlock. Nevertheless, I made an appointment for 9 AM today (Friday) and started off early, determined to arrive on time in spite of it being the beginning of a full weekend of onslaught by tourists. After stopping and going too often to count, I arrived at BMW, Southampton and was ushered into the waiting room by a friendly receptionist. The area was actually a nook, complete with a varied array of comfortable seating, end tables, coffee tables, magazines, newspapers, television, cold water and freshly brewed coffee. Shortly after I made myself comfortable, a woman breezed in, turned on the television and proceeded to prepare a little table area that looked somewhat like a small computer desk. After setting up, she turned on a lamp extended over it and asked if I would like a complimentary manicure! I had to decline, because my arthritis makes manis and pedis too painful for me to endure but I thought it was a very nice surprise offer. She was very pleasant and engaged in conversation with everyone in the room. When I left, she was giving a manicure to one of the salesmen leaving me with the opinion that BMW must be a very nice place in which to work. I was called by an equally pleasant service man who had me sign papers and asked for my keys. He told me it would take approximately an hour to install the new airbag....in spite of the letter I carried which asked me to be prepared to wait as long as 3 hours. And he was right...I found my car right outside the door and was on my way home by 10:15 AM. To my surprise, the vehicle had been washed, vacuumed and fluid levels as well as the tires had been inspected....all complimentary. I had no cash on me so there was no opportunity for me to leave a tip for all the workers who contributed to my experience most pleasant. It has been a long time since I have been treated like royalty. Oh, I've never been monied but occasionally I have been in the company of the moneyed; so, I can readily identify the royal treatment when I see it. Everyone at BMW had succeeded in making me feel very special. Felt like I'd died and gone to heaven. Thank you, BMW! More

Great Experience My first time leasing a vehicle from BMW of Southampton and i would highly recomend them. I used Competition BMW of Smithtown previously for 25 years My first time leasing a vehicle from BMW of Southampton and i would highly recomend them. I used Competition BMW of Smithtown previously for 25 years and i would never go back. BMW of Southhampton made my wife and I feel much more welcome and at ease. We never felt rushed or pressured at any time. Van took his time during delivery and went over every feature of the car. More

Great car buying experience, absolutely love the car. Jon Miller made the experience painless, he thought of everything and explained everything. I feel like i was in great hands. Car arrived quickly, and Jon Miller made the experience painless, he thought of everything and explained everything. I feel like i was in great hands. Car arrived quickly, and i love it even more than i had expected. More

Was treated GREAT!!! I'm on my 4th BMW and I had the pleaser of have Van help me. Most of the time I am a little nervous buying a car, but Van made it easy. I will only I'm on my 4th BMW and I had the pleaser of have Van help me. Most of the time I am a little nervous buying a car, but Van made it easy. I will only buy my cars from Van and Southampton. More

Great Experience We had a great experience purchasing our first BMW at the Southampton dealership. Van was one of my favorite salespersons I've ever met. Very nice an We had a great experience purchasing our first BMW at the Southampton dealership. Van was one of my favorite salespersons I've ever met. Very nice and informative without being pushy in any way. He worked diligently to find the car we wanted in the color we wanted....being the end of the model year, I'm sure this wasn't an easy task. We are very happy with our new car and wouldn't hesitate to recommend this dealership and Van!! More