Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Springfield - New Jersey
Springfield, NJ
587 Reviews
Welcome to the BMW of Springfield website. We appreciate your viewing and trust you have an enjoyable experience. Our goal is to introduce you to the BMW products and services we offer as well as familiarize you with our staff and departments.
Today we are proud to say that we are one of the top BMW Centers in the country with many people to thank for that honor. We thank our customers for their continued loyalty and support. Deepest gratitude goes to our amazing, loyal staff in sales, service, and administration. We have staff that have been with us over thirty five years.
More than half of our sales force has been with BMW of Springfield over ten years. Some of our Client Advisors began as Technicians and Parts Specialist; making their extensive knowledge and expertise of the BMW product very beneficial to their customers. Our award winning Service Department has had a brilliant reputation since its inception forty five years ago. Customers come from all over to trust that their vehicle is serviced correctly and professionally. Building relationships, we cherish our customers as we do our staff. Passion. Passion is what makes us unique to any other BMW Dealer Center. Our passion for the brand and our passion for what we do drives us to always do more; do better. There are over three hundred new cars and two hundred Certified Pre-Owned cars in stock. We offer the most competitive pricing along with BMW no cost maintenance, making this dream car a reality. We look forward to you joining our BMW family.
Any questions or concerns may be directed to info@bmwofspringfieldnj.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday 8:00 AM - 12:00 PM
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday 8:00 AM - 12:00 PM
Filter Reviews by Keyword
By Type
Showing 587 reviews
November 11, 2023
I took my car in to get it serviced because my 6-speed manual car wouldn’t start with the key after I replaced the clutch, it had to be roll started and my sunroof started barley opening but wouldn’t eve manual car wouldn’t start with the key after I replaced the clutch, it had to be roll started and my sunroof started barley opening but wouldn’t ever open all the way or shut..so it was open a couple inches when I took it in and I told them I thought it was the battery intelligence sensor from my clutch being replaced..they said they had to run some diagnostics and they’d have to keep it for a couple days to see what was wrong with it and it’s be $1k and I said ok it needs the lights on it cleared anyway..they then told me what I had already told them what was wrong with it..the battery intelligence sensor..they then said well it’ll be about $800 to order the part and have it put in..I said no y’all haven’t even fixed my car and it’s too much..so I got there to pick up my car after them having it for about 3 weeks, when I get there my sunroof is still open, it had gotten rained in and ruined my interior and molded my seats and seatbelts..they also didn’t put back my back seats, broke my middle seatbelt buckle, my information center screen now has water damage and I still have to roll start it and now it’s overheating and going into limp mode..for what reason…? I don’t know..they were supposed to do a cleaning but obviously did not..I took pictures of everything. More
by Victoriawatts
Employees Worked With
Other Employees :
Ken Park, Lauren DeFilippo, Tony Paz, Paulo DeSousa, Anthony Webster, Patrick Mastromarchi
November 03, 2023
I don’t know where to start from but this dealership is on the money.I have to start with my sales lady Linnea she’s top notch.She makes me feel so comfortable.Evan the general manager also makes me feel s on the money.I have to start with my sales lady Linnea she’s top notch.She makes me feel so comfortable.Evan the general manager also makes me feel special Michael and Ryan also make me feel family More
by keon_hagans
Employees Worked With
Linnea swenson
September 22, 2023
Once again, Linnea Swenson provided the greatest experience in purchasing my 2024 x3. Simply, she is the reason I keep coming back. All of the hassles and headaches that might often be associated experience in purchasing my 2024 x3. Simply, she is the reason I keep coming back. All of the hassles and headaches that might often be associated with purchasing a new car are non-existent in working with Linnea. This is the fourth car I have purchased from Linnea and I will keep coming back because of how much I trust her and for how much she is always looking out for my best interest. More
by steverosenstock
Employees Worked With
Linnea Swenson
August 25, 2023
I had the pleasure of dealing with Linnea, who made the whole experience of buying a car an absolute delight. She was professional, prompt, and very helpful throughout the whole process. whole experience of buying a car an absolute delight. She was professional, prompt, and very helpful throughout the whole process. More
by Georgi P
Employees Worked With
Linnea Swenson
August 03, 2023
Linnea is the Senior client advisor over there and she is fantastic to deal with. I had an excellent purchase experience with her for the 2nd time in a row. No pressure and got exactly what I wanted. I sugge fantastic to deal with. I had an excellent purchase experience with her for the 2nd time in a row. No pressure and got exactly what I wanted. I suggest seeing her if you are in the market for a new BMW More
by Dan
Employees Worked With
Linnea Swenson
July 31, 2023
I JUST GET ME THE NEW X1 FROM THIS BRANCH AND THE SERVICE WAS GREAT, LARRY STEVE AND NICK WERE AWESOME. SERVICE WAS GREAT FROM THE TIME U WALK IN. DIDN'T STAY TOO LONG, PROCESS WAS FAST. GREAT PEOPLE SERVICE WAS GREAT, LARRY STEVE AND NICK WERE AWESOME. SERVICE WAS GREAT FROM THE TIME U WALK IN. DIDN'T STAY TOO LONG, PROCESS WAS FAST. GREAT PEOPLE. LARRY WAS THE BEST. More
by Pahinds62
Employees Worked With
July 23, 2023
Worst Dealership! As an existing BMW customer, I went to the BMW of Springfield with the intention of upgrading from an X4 to either an X5 or X6. From the outset, As an existing BMW customer, I went to the BMW of Springfield with the intention of upgrading from an X4 to either an X5 or X6. From the outset, my experience was far from satisfactory. I wanted to test drive both the X6 and the X5. However, my experience with one of the sales representatives was utterly disappointing. His constant unsolicited instructions and interruptions during the test drive made me feel undermined. When I began to reverse the car, he felt the need to instruct me on the "correct" way to do so. On the highway, he cautioned me to be careful with the "brand new car," implying that I wasn't competent enough to handle it, despite my existing ownership of a BMW. I felt this behavior was not only condescending but also verging on disrespectful. It's hard to say whether these interactions had undertones of prejudice, but the humiliation I felt was palpable. In my years of driving and purchasing cars, I have never had such a disheartening test drive experience. It reached a point where I had to cut short the test drive, hand over the car to him, and state that I was done. I understand the importance of taking care of showroom vehicles, but there's a way to communicate that doesn't belittle or disrespect potential buyers. My experience at BMW of Springfield was a stark contrast to the luxury and professionalism I associate with the BMW brand. I hope that no other customer has to undergo such an unpleasant experience at this dealership. More
by Zeeshan
Employees Worked With
Zach
July 12, 2023
I have been to several BMW Dealerships (current BMW owner). However, this dealership is by far THE WORST! I purchased a car from them out of state a few days ago. Drove it back home and the next day it owner). However, this dealership is by far THE WORST! I purchased a car from them out of state a few days ago. Drove it back home and the next day it had to go in to the shop at the BMW dealership here. It’s been there for 2 days now with the techs still working on it! Do yourself a favor, save yourself the headache/frustration and venture to another dealership as this one is not worth it! More
by Heather.Pearson2013
Employees Worked With
Christian, Gary
