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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
682 Reviews

682 Reviews of BMW of The Woodlands - Service Center

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October 15, 2024

I love my BMW and service is as good as my car. My expectations are met every time those bay doors open and I pull my car in. Jason and his team are top notch and I highly recommend BMW of the Wood More

by Elliott Sondag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason/Service Manager
Oct 19, 2024 -

BMW of The Woodlands responded

Hi Elliott, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! If you ever need help, just give us a call. Happy motoring!

October 13, 2024

Service rep Gina was terrific, I was in and out in 90 minutes. Cost was reasonable. More

by Garypm43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Oct 17, 2024 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2024

A+ customer service. There was excellent communication throughout the entire process, and they resolved my vehicle's issues to my satisfaction. More

by dl1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Zachary
Oct 18, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

Excellent service. Service advisor ( Mr. Rodriguez) kept me updated and had a great knowledge of my car and its service procedure. Car was ready on time and I appreci More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Rodriguez
Oct 18, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 09, 2024

I was greeted as soon as I parked. Another service manager took care of me since the other person was at lunch. Got out in an hour and half. No pressure on the remaining service for my More

by apatel1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Oct 13, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2024

Needed an urgent tire change. Honza was very helpful as always. Appreciated the quick response and service More

by seki8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 13, 2024 -

BMW of The Woodlands responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 08, 2024

Everything went extremely well. Gina was excellent. She got me in made sure I got everything needed. Everything was checked and car was washed and vacuumed to perfection. Thanks G More

by imack19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Oct 13, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 05, 2024

Very professional service that is timely, of high standard and transparent in communications about what, how and when to expect completion of work More

by springboy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Oct 11, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you.

October 04, 2024

Zach was very diligent about finding a solution that would work for my budget. Thanks to all the service folks at BMWotW! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, John
Oct 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 27, 2024

As a long time customer, I always like to see the professionalism and helpfulness of the staff. I like the service I get when I go there. More

by jfhernandez611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Saez
Sep 30, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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