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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
690 Reviews

690 Reviews of BMW of The Woodlands - Service Center

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December 30, 2023

Jason was fantastic - thorough in his explanations, prompt with his follow ups and pleasant in all my interactions. Thank you! More

by anand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 01, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us, Anand! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 21, 2023

Great service taking care of my problem. “Worked” me in because of my emergency. Thanks More

by Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Dec 23, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 20, 2023

I received excellent service, great communication, trusted recommendations from the service representative. Wouldn’t go anywhere else. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Dec 22, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

Q was fantastic as my Service advisor, was prompt and cordial, thorough in her explanations, and was a pleasure to work with! BMW is fortunate to have Q on the team! More

by jasonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q From Service
Dec 18, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 14, 2023

Excellent customer service. Beautiful facility with quality technicians. The courtesy car wash was a nice touch as well! More

by b.b.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Yoeman, Jimmy Frank's, Armando
Dec 16, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 13, 2023

Every experience I have had with BMW of The Woodlands has been fantastic! My routine service visit was no exception! Jacob Rinke did a wonderful job and was a true professional in every way! More

by thinkmink1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rinke
Dec 16, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

December 08, 2023

Very good attention and prompt service, the service advisor explained all the details and expected time for the service. More

by Raul Escobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
Dec 09, 2023 -

BMW of The Woodlands responded

Hi Raul, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

Great service experience! Jacob my service advisor was very attentive and very knowlegable. I was in for a recall and he manageed to get my oil and filter changed too. More

by dpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 09, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Victoria is the best service agent there. She goes above and beyond to provide the best service and make sure that the customers are happy with the service. More

by mariad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Dec 09, 2023 -

BMW of The Woodlands responded

Hi Mariad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 06, 2023

Gabriel was an excellent advisor. He processed my service promptly and professionally. The service itself was completed with no problems. Thanks! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 09, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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