BMW of The Woodlands - Service Center

I just had an oil change! The service lady called Q was extremely courteous explained everything to me.. I had a notice the day before I had a message come up saying my key wa The service lady called Q was extremely courteous explained everything to me.. I had a notice the day before I had a message come up saying my key was missing battery or something like that so I mentioned it to Ms. Q and she said my battery in fabe was probably low and without another word replaced it. No charge they sent a video home with me on my phone showing them under my car examine it and explaining nothing was wrong but I might want to have brake shoes checked in the next year, they are thorough and very nice! More

Excellent service team! Gabriel was courteous and prompt with communication. My 2024 X7 was towed in on a Sunday with a computer issue that left me stranded at the grocery Gabriel was courteous and prompt with communication. My 2024 X7 was towed in on a Sunday with a computer issue that left me stranded at the grocery store. I was devastated! I love that car! Gabriel called me at 7:30 Monday morning and had my car repaired, oil changed, took care of a recall, and installed new wipers by the end of the day. I couldn’t be happier with my unwelcomed experience. I will definitely be back for all of my maintenance. Thank you so much to Gabriel and Jimmy for such a pleasurable visit. More

The service department folks are always polite, courteous in on time. The Woodlands, BMW teams are more trusting than others that I have experienced. in on time. The Woodlands, BMW teams are more trusting than others that I have experienced. More

Great customer service, they took care of my car's maintenance in a decent time with decent charges. maintenance in a decent time with decent charges. More

This visit was easy and painless…. Jason is the best over there!! Everyone worked together and got me in and out quickly! It was a great experience! Jason is the best over there!! Everyone worked together and got me in and out quickly! It was a great experience! More

BMW of The Woodlands took excellent care of me and my vehicle as they always do! vehicle as they always do! More

Sales Advisor was fantastic. After the sale, I can’t get a response from Service except Receptionist who says they’re very busy and appointments are a week away. After the sale, I can’t get a response from Service except Receptionist who says they’re very busy and appointments are a week away. More

Dealer provided excellent service and quality workmanship for key maintenance work. Our Service Rep Robert Jenkins was first class. Best rep we’ve had in many years! for key maintenance work. Our Service Rep Robert Jenkins was first class. Best rep we’ve had in many years! More

The service department is great to work with Jason is a car guy and knows exactly what he is talking about. Guy is knowledgeable on the SIB/TSBs and knows pretty much all of the BMW car models inside and car guy and knows exactly what he is talking about. Guy is knowledgeable on the SIB/TSBs and knows pretty much all of the BMW car models inside and out. The guys that bring in the cars like the M4 CSL and such all seem to like him as well. Would definitely recommend this dealership for service. More

Great friendly courtesy service and great quality work and most of all my wife was happy her vehicle was detailed to her satisfaction and believe she is hard to please. I also I could tell the difference and most of all my wife was happy her vehicle was detailed to her satisfaction and believe she is hard to please. I also I could tell the difference on how it was handling the road with the new tires and alignment. Thank you More