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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
701 Reviews

701 Reviews of BMW of The Woodlands - Service Center

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December 06, 2023

Gabriel was an excellent advisor. He processed my service promptly and professionally. The service itself was completed with no problems. Thanks! More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Dec 09, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 05, 2023

Outstanding service advisors. The advisors our are courteous, knowledgeable, follow up with a video of the service, and communicate well about the status of my car. . More

by AGK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza, Jimmy Franks
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Dec 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

Friendly, service was great - received a video of work, parts, and technician explaining what was replaced. Vehicle was washed and detailed upon return!! More

by appydoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria- Service Advisor and not sure of my technicians name
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Dec 05, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 01, 2023

Bre is Wonderful service advisor, detail oriented. Communication excellent . Hope she stays long time . Thank you More

by thinhphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
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Dec 04, 2023 -

BMW of The Woodlands responded

Hi, thanks for your praise and kind comments about our staff. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

I get some good customers service. BMW repair is second to none. They do install genuine parts and the car always feels good. I still will recommend cleaning cars with leather / freshe More

by anthonyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
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Dec 02, 2023 -

BMW of The Woodlands responded

Hi Anthonyn, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

Great costumer service! Armando is an excellent service advisor! He’s always trying to get you in asap More

by Kaski16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Chávez
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Nov 24, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 21, 2023

Excelente And clean job nice area Waiting intel. The car is ready fast service great attention More

by glennarvaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Nov 24, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 21, 2023

I have utilized this service center since purchasing the vehicle. They are extremely helpful, and take great care of my service needs. More

by thecarterway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Nov 24, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 19, 2023

They were very friendly & took great care of me. I've been taking my cars here for MANY years! More

by sharonacat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Hajicek
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Nov 21, 2023 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

The service at this dealership is hands down the BEST! ! I worked with Jacob and he and his team were absolutely a pleasure! Who would have thought going to get service done on your vehicle would be pleasu More

by bbetancourt221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Nov 20, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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