Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
691 Reviews

691 Reviews of BMW of The Woodlands - Service Center

Sort by
November 16, 2023

I love Q! she has no fuss, no muss and gets the job done :-) she was so helpful and kind and really reassuring! What a great team over at the woodlands, Bmw More

by petrouia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q,Q
Report | Print
Nov 19, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Inviting. Easy. Safe. Quality service Done right. VIP TREATMENT. I wish Jason worked for me. More

by Scott.Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Nov 19, 2023 -

BMW of The Woodlands responded

Hi Scott, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 19, 2023 -

Scott.Richardson responded

Great experience thanks to Jason. Exceeded expectations. First time to own a BMW. I was a bit apprehensive after having been a Sewell customer and received their service for last 8 years. No more apprehension. Thanks Jason and service team.

November 15, 2023

Our tech Ms. Chambers was professional and knew exactly what needed to be done for car service. I highly recommend her to anyone who comes this location. More

by me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Chambers
Report | Print
Nov 17, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 15, 2023

Did a good job fixing my car keep me updated on the car let me know if they were going be done on time overall good job More

by mikebasurto55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan
Report | Print
Nov 19, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

10/10 recommend. Very great service. Helpful and fast friendly service. Will be coming back. More

by dallymayorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
Nov 16, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 11, 2023

Bree service writer is great. She restores my faith in the service department. Thank you More

by Darrinfunches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breena
Report | Print
Nov 14, 2023 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

This dealership made the entire process from keys to keys super simple, I highly recommend. More

by Israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Jason
Report | Print
Nov 12, 2023 -

BMW of The Woodlands responded

Hi Israel, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 08, 2023

Replaced the tires and got alignment done on a 2023 340i. The camber was off post alignment and car started pulling left More

by 1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin
Report | Print
Nov 11, 2023 -

BMW of The Woodlands responded

Hi, we are deeply disappointed by your experience at BMW of The Woodlands. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 776-4610. We hope to hear from you.

November 07, 2023

Had an issue on my rear tire. They went out of their way to help and solve my problem as soon as possible. More

by adolfo.basile.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovani
Report | Print
Nov 10, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Hanza was fantastic - took us in right away and, as always, we had amazing service along with added perks like amazing attention to detail (cleaned the car inside and out), ensured everything was 100%, More

by adenatutino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Report | Print
Nov 08, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

1
...
24
25
26
...
70