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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
691 Reviews

691 Reviews of BMW of The Woodlands - Service Center

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November 02, 2023

Very good customer service. I had to wait for a while but they kept me updated. More

by Jillbhurst
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk. Safe travels!

November 02, 2023

Timely. Courteous. Efficient. Loaner as promised. Very happy. Our 2nd X5. Smooth overall process. Recommend them. More

by jckpar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 04, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 02, 2023

Jason was my service advisor. He kept me informed at all stages of the inspection, work scope and final billing. I trusted his recommendations because of his knowledge and explana More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Nov 04, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

As always a very pleasant experience. The service department at BNW of the Woodlands stands out amongst other Auto Nation dealerships. It is nice to see that the original culture that a More

by piloteaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2023

Your team picked me up and came back for me when the service was complete. Brenna explained all the service and got answers for all my questions. It is an old car your team got me back on the road. Tha More

by gtrbm8120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenna Boun
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you're ever in need of more help, please let us know!

October 25, 2023

The people here are very polite, kind,friendly and knows their jobs. Thanks BMW and they wash and clean my car that's good business. More

by Chucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa Chambers
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 25, 2023

Another great experience by the technical service team with special thanks to Hansa for quick diagnosis and turnaround. More

by joelocetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansa
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

The staff is very knowledgeable and professional and always provides an exceptional customer service experience. Since making the appointment, providing a loaner, been informative about the repairs that More

by Griselle Díaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 28, 2023 -

BMW of The Woodlands responded

Hi Griselle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2023

Excellent experience at BMW of the Woodlands. That's where I bought my X5, and where I do all my service checks. Bre was my service advisor and she was amazing! More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre
Oct 26, 2023 -

BMW of The Woodlands responded

Hello Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Maintenance team was super helpful. Got my car into shop and out in the same day for general maintenance. Team kept me informed so no surprises More

by GMan2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando; Bob
Oct 28, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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