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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
691 Reviews

691 Reviews of BMW of The Woodlands - Service Center

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October 20, 2023

Very well managed. Service advisor was helpful and knowledgeable. Will be back to this location. More

by mariavega1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Oct 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2023

I had amazing experiences at BMW of the Woodlands. First, I bought my X1 from the dealership with Conner about a month ago. He was attentive and took time to answer the many questions that I had. He p More

by Thyhouston2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovanis Gonzales and Conner
Oct 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 17, 2023

Brenna was my service advisor and she was amazing. She went above and beyond to help me. Great customer service! More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenna
Oct 20, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

My service counselor Armando provided excellent service and made the experience painless and he is an amazing employee. More

by ddreyes59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 18, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 13, 2023

I love this shop , the service was fast and my was in good hands. I even got a loaner car while mine was in the shop. I highly recommend them for repairs. Thank you More

by Msnickels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna
Oct 16, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

October 12, 2023

Edwin was my service advisor. He was extremely professional and kind. The service was fast and accurate as always. Keep up the great work! More

by Nick L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Oct 14, 2023 -

BMW of The Woodlands responded

Hi Nick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 10, 2023

My service rep was very attentive. I was happy that they did not try to sell me on additional services. I was not offered a courtesy car. The garage was clean and accessible. More

by jmyerswong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa
Oct 12, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (936) 776-4610 so we can assist you further.

October 07, 2023

Armando made the visit a pleasant experience. He was informative and kept me posted on the progress. More

by mdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Oct 09, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 06, 2023

Upon arrival I was promptly greeted and directed to my advisor, Honza. He took care of my needs efficiently and professionally. I was in an out for a maintenance item under warranty. It was a pleasure More

by martingerhard330i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Oct 09, 2023 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Work performed was excellent. People were friendly and helpful. Interface comm. with dealer is still not intuitive. Frustrating systems. Better or less tech, please, More

by Pvanderwal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Oct 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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