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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
691 Reviews

691 Reviews of BMW of The Woodlands - Service Center

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September 22, 2023

Friendly experienced staff and excellent facilities. ..customer satisfaction is obviously very important to them. Honda always does a great job! More

by b.b.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2023

Jayson was the very best. He was helpful, thoughtful, knowledgeable, thorough. I’m 86 and have been around the Block many times. Jayson is the best I’ve encountered More

by Jepepp3177@aol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2023

Great attention to detail and they did as they stated they would. Appreciate the candor. More

by Shwintner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2023

Of all the BMW dealership in and around the metro Houston area, the Woodlands has the best service. More

by fredieharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansa is the best!
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi Fredieharrell, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 21, 2023

Very good service. Agent was very helpful. They did a great job on my car. More

by XJES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armondo
Report | Print
Sep 24, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Bree did a great job with listening to what service I needed and communicating with us throughout the process. It was done quickly with no issues! Love coming here! More

by Travis S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
Sep 24, 2023 -

BMW of The Woodlands responded

Hi Travis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 20, 2023

Service and quality were as expected. Will be taking the car back to them in the future More

by Ranchoscott66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 19, 2023

If you need service get Honza to help. Professional and takes care of business every time He is a real asset to this dealership More

by Bob2235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Really nice staff and it was busy, however, longer than expected wait time with pre arranged appointment. More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
10/10 service
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi Kerry, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2023

Working with Bre was good but on the whole the level of service has dropped over the last few years. This dealership has changed substantially over the past 10 years and not for the better! More

by Gary1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bre
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (936) 776-4610 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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