BMW of The Woodlands - Service Center

Working with Bre was good but on the whole the level of service has dropped over the last few years. This dealership has changed substantially over the past 10 years and not for the better! service has dropped over the last few years. This dealership has changed substantially over the past 10 years and not for the better! More

Armando’s customer service went above and beyond. Kept me informed and he communicated perfectly. Kept me informed and he communicated perfectly. More

The only reason we utilize this dealership is Bree - our service coordinator! She’s amazing! service coordinator! She’s amazing! More

I couldn't have had a better experience! They were prepared for me when I dropped my vehicle off & got 4 new tires & alignment. I was in and out within a day! Jason the new service manager s They were prepared for me when I dropped my vehicle off & got 4 new tires & alignment. I was in and out within a day! Jason the new service manager seems on it & exactly what bmw of the woodlands needed. Hope he sticks around 👍 More

Quiowa is my service advisor and she’s always very kind and keeps me informed frequently whenever I’m waiting on my car, the salesman Max made the process of buying the car very smooth and in general the d and keeps me informed frequently whenever I’m waiting on my car, the salesman Max made the process of buying the car very smooth and in general the dealership makes you feel very welcome. More

Best customer service I have had recently, can compare with other brands as own other cars too. with other brands as own other cars too. More

Honza always goes above and beyond for me and my wife. nothing more to add. nothing more to add. More

If negative stars were an option, they definitely would have received them. I have had multiple issues, on numerous occasions, and I honestly will never conduct business with them again. They lack communic have received them. I have had multiple issues, on numerous occasions, and I honestly will never conduct business with them again. They lack communication and professionalism. I expected more from a dealership, let alone a BMW dealership. More

Great customer service very pleasant environment very knowledgeable service technician and the other team members jump in to assist customers so they don’t have to wait for long. Really a great experienc knowledgeable service technician and the other team members jump in to assist customers so they don’t have to wait for long. Really a great experience. Thank you. More

Arnando is a great service advisor. Professional & efficient at caring for my car. Always great service at woodlands BMW Professional & efficient at caring for my car. Always great service at woodlands BMW More