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BMW of The Woodlands - Service Center

The Woodlands, TX

4.9
733 Reviews

733 Reviews of BMW of The Woodlands - Service Center

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September 22, 2023

Personal and fast service, very friendly and attentive staff. Now they offer value service packages, which is always a plus. and I got my car back the same day! More

by Lin Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi Lin, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2023

Bad service is hard to get a hold of them and they make me lose my time More

by Alberto Jaimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi Alberto, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

September 22, 2023

Jayson was the very best. He was helpful, thoughtful, knowledgeable, thorough. I’m 86 and have been around the Block many times. Jayson is the best I’ve encountered More

by Jepepp3177@aol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2023

Great attention to detail and they did as they stated they would. Appreciate the candor. More

by Shwintner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 22, 2023

Of all the BMW dealership in and around the metro Houston area, the Woodlands has the best service. More

by fredieharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansa is the best!
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hi Fredieharrell, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2023

Friendly experienced staff and excellent facilities. ..customer satisfaction is obviously very important to them. Honda always does a great job! More

by b.b.blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 25, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 21, 2023

Very good service. Agent was very helpful. They did a great job on my car. More

by XJES06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armondo
Report | Print
Sep 24, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2023

Bree did a great job with listening to what service I needed and communicating with us throughout the process. It was done quickly with no issues! Love coming here! More

by Travis S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Report | Print
Sep 24, 2023 -

BMW of The Woodlands responded

Hi Travis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 20, 2023

Service and quality were as expected. Will be taking the car back to them in the future More

by Ranchoscott66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 19, 2023

If you need service get Honza to help. Professional and takes care of business every time He is a real asset to this dealership More

by Bob2235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 22, 2023 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

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