BMW of The Woodlands - Service Center

OUTSTANDING SERVICE ! THE BEST IN TEXAS!! Jason and the service Manager Always go above and beyond. I had a urgent need for service and they found a way to get my X3 THE BEST IN TEXAS!! Jason and the service Manager Always go above and beyond. I had a urgent need for service and they found a way to get my X3 Serviced. Thank you! More

BMW The Woodlands is awesome! Felt like being with family that truly cares for each client. It’s a wonderful place, so much so that I’d love to apply to work there! Felt like being with family that truly cares for each client. It’s a wonderful place, so much so that I’d love to apply to work there! More

Great service! Robert Jenkins,service representative was helpful. I purchased my vehicle from the dealership. Robert Jenkins,service representative was helpful. I purchased my vehicle from the dealership. More

I unfortunately experienced an electrical issue while running errands on a Saturday. I immediately called the dealership to make sure they were still open and arrived there mid-afternoon. Even though the running errands on a Saturday. I immediately called the dealership to make sure they were still open and arrived there mid-afternoon. Even though the service department was quite busy, Jeff and Honza took me in, did a quick test on my vehicle, determined it was a bigger fix that needed their diagnostics team to look into, and just as quickly, put me in a (very nice!) loaner car to use for a few days while the car was being serviced. Very happy with how everything turned out and really appreciate the excellent care I received from Jeff and his team! More

Excellent service. Answered all questions my wife had. Service was timely. Service representative was polite and helpful. Answered all questions my wife had. Service was timely. Service representative was polite and helpful. More

Anytime I go to here I end up waiting for about twice as long as expected. There were so many people stuck waiting there that this time they ran out of places to sit. After about 3 hours (after being told 9 long as expected. There were so many people stuck waiting there that this time they ran out of places to sit. After about 3 hours (after being told 90 minutes for an oil change), I went to go search for my car. Low and behold I found it and was told it had somehow also, at that very moment, be ready. More

The customer service professional I delt with was Jeff Whitaker and he is beyond outstanding - he is extremely knowledgeable and up beat and makes me feel like I am the most important client in the world, Whitaker and he is beyond outstanding - he is extremely knowledgeable and up beat and makes me feel like I am the most important client in the world, from 3 series thru 5 series to our current X6 he has always taken care of our BMW's for over 25 years!!! Our entire family drives BMW's (with the exception of a couple Mini Coopers) and we all come to Jeff for our service needs. I cannot possibly rate Mr. Whitaker any higher. More

The services is professional and very good patients. The consultant his name is Jason Roy he’s a very good experience manager. The consultant his name is Jason Roy he’s a very good experience manager. More

Always top notch service from The Woodlands BMW! Can’t see myself going to another dealer. Can’t see myself going to another dealer. More

The customer service at BMW of The Woodlands was awesome! Couldn’t have my my experience any different Couldn’t have my my experience any different More