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BMW of The Woodlands - Service Center

The Woodlands, TX

4.9
733 Reviews

733 Reviews of BMW of The Woodlands - Service Center

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August 14, 2023

Excellent staff, very helpful. The work was completed in a timely manner and I am very confident in the job done. More

by Dan Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa Chambers
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Aug 17, 2023 -

BMW of The Woodlands responded

Hi Dan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Great quick efficient service today. Only need state inspection and done within quoted 30 minutes. Thanks! More

by REG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
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Aug 15, 2023 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 12, 2023

Top notch service from BMW of The Woodlands! Especially from my service advisor Jeff Whitaker and tech Robert Martinez! Best regards, Wilma Frances Moore. 713-416-0738 More

by The love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker, Robert Martinez
Report | Print
Aug 15, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 15, 2023 -

The love responded

Best dealership ever!

August 12, 2023

Service tech was very knowledgeable and informed me of anything that was needed with my car More

by frankie_j1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Aug 16, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2023

They've always provided me with excellent service as well as prompt services with both of my cars. More

by fredieharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Aug 11, 2023 -

BMW of The Woodlands responded

Hi, thank you so much for your positive comments about BMW of The Woodlands! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 06, 2023

The employees at the dealership were very professional, and my personal advisor went above and beyond. I would definitely visit BMW Woodlands again to have my vehicle serviced when ever I'm in the Houston More

by dcraft19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, James
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Aug 11, 2023 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

It took 3 weeks to just get an appointment for an oil change which is a little excessive. I arrived on time for my appointment and then it took 2 hours for the oil change, again a little excessive. More

by Hhlopak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 08, 2023 -

BMW of The Woodlands responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 01, 2023

My appointment for service went flawlessly. The service advisors were great and my car was ready on time. More

by Jimbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Imperator and Jason Roy
Report | Print
Aug 07, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

August 01, 2023

Courteous, quick service, kept me in the loop. Professional, clean, no hassle and great team. More

by emyquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 07, 2023 -

BMW of The Woodlands responded

Hi, thank you so much for your positive comments about BMW of The Woodlands! Feel free to stop by if you ever need any more help.

August 01, 2023

My wife and I each have an X-1 purchased here. Excellent service from the sales agent to the service department. Great job Logan and Armando!! More

by Scooby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Harvey, Armando Chavez
Report | Print
Aug 07, 2023 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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