BMW of The Woodlands - Service Center

Vehicle issue resolved. Jason took charge and provided me with a loaner until my BMW was fixed.. Driving from galveston to service at the woodlands ... i expect great servic Jason took charge and provided me with a loaner until my BMW was fixed.. Driving from galveston to service at the woodlands ... i expect great service and i got it.. Each and every time.. Car number 6... thank you jason and hanza .. And the mechanics.. More

Service advisor was very knowledgeable, professional and helpful. Showroom and service bays wrre neat and clean helpful. Showroom and service bays wrre neat and clean More

My BMW X2 needed some service. Warning (SOS call) malfunction! Scheduling the service request online was easy and practical. Jason managed my service appointment professionally Warning (SOS call) malfunction! Scheduling the service request online was easy and practical. Jason managed my service appointment professionally, kept in touch with the service progress. No rodeos, very honest! Thank you very much, Jason! More

Had the oil changed and front end aligned along with tires balanced and rotated. The steering was fine before or after. Was getting a little wear on the front tires. Will see if this fixes it. tires balanced and rotated. The steering was fine before or after. Was getting a little wear on the front tires. Will see if this fixes it. More

I purchased my 2013 BMW several years ago from Carvana and I’ve been going to this dealership ever since. The reason why I drive 30-45 minutes to the woodlands is because Jeff Whitaker, he’s treatment and and I’ve been going to this dealership ever since. The reason why I drive 30-45 minutes to the woodlands is because Jeff Whitaker, he’s treatment and personality is top notch. Although my warranty expired 7,000 miles ago and there’s 3 other BMW dealerships closer, I still drive to see Jeff because I trust him More

Very focused on understanding and resolving issues with vehicle. Detailed explanation provided ensuring full customer satisfaction vehicle. Detailed explanation provided ensuring full customer satisfaction More

The employees are friendly and helpful from the service departed to the shuttle service. The communication regarding scope of work and timeline is always spit on. departed to the shuttle service. The communication regarding scope of work and timeline is always spit on. More

Jeff Whitaker is AWESOME! He is always keeping us up to date on service status and advises of best times to schedule appointments. Excellent Customer Service. Great to know He is always keeping us up to date on service status and advises of best times to schedule appointments. Excellent Customer Service. Great to know there are still people that care about their customers. More

excellent as always. Honza is great and Joe Wolfe too, took care of me, gave a ride home as loaners weren't available? Honza is great and Joe Wolfe too, took care of me, gave a ride home as loaners weren't available? More

Firdt experience was good, engaged friendly staff. Recall work was performed as promised on tome. Recall work was performed as promised on tome. More