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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
685 Reviews

685 Reviews of BMW of The Woodlands - Service Center

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October 03, 2022

Jeff at BMW of the Woodlands is always courteous and helpful. My X5 service is always done in a timely manner, with all of my concerns addressed. More

by laurapfaria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Oct 10, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 02, 2022

The goods; staff are very friendly, snacks and drinks provided, video of service/car when complete. The not as good; took almost 2 hours to get an oil change, no longer have rentals for longer service ap More

by Allerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 07, 2022 -

BMW of The Woodlands responded

Hi Allerson, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (936) 776-4610. We would appreciate the chance to turn your experience around.

September 28, 2022

The most professional service center I've ever been to. I would highly recommend this shop for warranty work. More

by mike
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roy
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Oct 03, 2022 -

BMW of The Woodlands responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 27, 2022

Bob took great care of me. Very professional, clearly communicated what was needed for my X5. Highly recommend. More

by marblelg1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Oct 05, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

September 26, 2022

Friendly, Honest and Clean. Always a great experience while servicing my vehicle. Thank you all for a great experience. More

by Aviatorgdl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Sep 30, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2022

Excellent customer service and communication. Prompt service and very professional staff. Facilities were clean and organized More

by Jose Flores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Wolf
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Sep 27, 2022 -

BMW of The Woodlands responded

Hi Jose, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 23, 2022

Mr whitaker is a very good service advisor working at this dealership. He makes your visit enjoyable. More

by millie.alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Whitaker
Report | Print
Sep 27, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 22, 2022

Great service My oil changed was done smoothly and a small bulb was changed Car was nicely washed and vacuumed! Thanks More

by I’ve na Marona Kasza
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Haickeck
Report | Print
Sep 26, 2022 -

BMW of The Woodlands responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 29, 2022 -

I’ve na Marona Kasza responded

Great 👏 great job ! Thank you for your service Regards Ivona

September 21, 2022

Courteous, competent, confident and capable a group of professionals dedicated to outstanding customer service producing a very pleasant experience. More

by tlundberg46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Sep 26, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 19, 2022

The service was great, and informed me of what other items are needed to be done More

by mstrose01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember
Report | Print
Sep 23, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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