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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
682 Reviews

682 Reviews of BMW of The Woodlands - Service Center

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February 03, 2025

I appreciate all the support and professionalism I experienced when I brought my X5 in for maintenance. More

by Pennylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whittaker
Feb 06, 2025 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2025

Service Rep Gina is very good. She was accurate in her time estimate and check out very smooth More

by Rkeyser51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Saez
Feb 06, 2025 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2025

Not having a very good week, I was expecting this opportunity to follow suit. I can say Service Advisor, Mr. Zachary R., was very knowledgeable and helpful to explain my concerns and create a plan fo More

by Racer X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Zachary R.
Feb 03, 2025 -

BMW of The Woodlands responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 06, 2025 -

BMW of The Woodlands responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2025

Always great service! My service adviser Honza is a true customer service professional. Him and the guys that take the cars to the back are the best. More

by kstasby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Jan 31, 2025 -

BMW of The Woodlands responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2025

Jason is a rock star! ! Watch him closely or he will be working with me. Great gob More

by scottd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jsson
Jan 23, 2025 -

BMW of The Woodlands responded

Hello, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

Our service advisor was especially helpful. Because of his efforts, we were able to make it to our grandson’s basketball game. That was very important to us! Zach did a great job. More

by Vodilad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Jan 23, 2025 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2025

Victoria and the entire team at BMW of The Woodlands consistently deliver an outstanding customer service experience. Even after relocating and discovering at least three other BMW service centers nearb More

by Ms. Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Jan 23, 2025 -

BMW of The Woodlands responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2025

Is very convenient fo me service is outstanding employees are very cordially and professional thank you. More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jan 20, 2025 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response, Rafa! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2025

Great service from Jason and Honza. They do a great job. Keep up the good work More

by swiseman831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Honza
Jan 17, 2025 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 12, 2025

Honza, my service liaison kept me informed of my cars progress and Kieffer my service tech did a great job. Car is driving great. More

by dhs5357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza, service liaison and Kieffer, service tech.
Jan 14, 2025 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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