BMW of The Woodlands - Service Center
The Woodlands, TX
682 Reviews of BMW of The Woodlands - Service Center
Not having a very good week, I was expecting this opportunity to follow suit. I can say Service Advisor, Mr. Zachary R., was very knowledgeable and helpful to explain my concerns and create a plan fo opportunity to follow suit. I can say Service Advisor, Mr. Zachary R., was very knowledgeable and helpful to explain my concerns and create a plan for resolution within reasonable parameters of budget and timeframe. I respect the direct honesty and not trying to upsale you with the unnecessary like every dealership tries to muddy your business with. That level of service and dedication they have provided by my experience builds confidence in the quality of work received and that’s paramount when those you care about are dependent upon that ethic. More
Always great service! My service adviser Honza is a true customer service professional. Him and the guys that take the cars to the back are the best. My service adviser Honza is a true customer service professional. Him and the guys that take the cars to the back are the best. More
Our service advisor was especially helpful. Because of his efforts, we were able to make it to our grandson’s basketball game. That was very important to us! Zach did a great job. Because of his efforts, we were able to make it to our grandson’s basketball game. That was very important to us! Zach did a great job. More
Victoria and the entire team at BMW of The Woodlands consistently deliver an outstanding customer service experience. Even after relocating and discovering at least three other BMW service centers nearb consistently deliver an outstanding customer service experience. Even after relocating and discovering at least three other BMW service centers nearby, I remain committed to BMW of The Woodlands. I am confident in their ability to exceed my expectations, and I would rather not risk compromising the exceptional service I’ve come to rely on by going elsewhere. More
Honza, my service liaison kept me informed of my cars progress and Kieffer my service tech did a great job. Car is driving great. progress and Kieffer my service tech did a great job. Car is driving great. More