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BMW of The Woodlands - Service Center

The Woodlands, TX

4.8
683 Reviews

683 Reviews of BMW of The Woodlands - Service Center

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August 24, 2022

This dealership does the very least to satisfy the customer compared to other BMW stores! Bought new X3 and had to teach myself how to navigate the technology piece. Service is average at best, follow More

by Lanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All Sales and Service
Report | Print
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Lanny, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

August 24, 2022

Taking your car to BMW North the Woodlands we are always met with great service. I always love that I get my car returned with fresh air in the tires and a clean car interior and exterior. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Scott, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 28, 2022 -

BMW of The Woodlands responded

Hi Scott, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2022

Customer service was very professional with no stress at all. My vehicle was serviced and washed and returned to me in a timely manner. Very satisfied with my visit. More

by joemays60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Aug 26, 2022 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

Jason Roy was very knowledgeable and very helpful. I would recommend him to all customers More

by Danny S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Report | Print
August 08, 2022

I always receive excellent service in a reasonable amount of time from the dealership. The communication is excellent. More

by Herman Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Aug 11, 2022 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us, Herman! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2022

Customer service was exceptional, Mr Whitaker is an asset for BMW of the Woodlands. I will be servicing my X5 with him in the future. More

by Manny V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Whitaker
Report | Print
Aug 12, 2022 -

BMW of The Woodlands responded

Manny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2022

Customer service was exceptional, definitely like the shuttle service, every employee is very kind and enjoys their job More

by alaere.ikemi
Recommend Dealer
Yes
Employees Worked With
Honza
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Aug 09, 2022 -

BMW of The Woodlands responded

Hi Alaere, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 05, 2022

Great experience! Always professional and keep you informed Honza is truly the gem at this dealership More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza H
Report | Print
Aug 08, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Great experience happy nice everyone workers there very polite and professional love it I will recommend them More

by Maravicha12
Recommend Dealer
Yes
Employees Worked With
Drivers
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Aug 07, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

August 04, 2022

The best word to describe - integrity! No pushiness to authorize unneeded repairs. All recommendations are thoroughly explained (love the video). I totally trust everyone at this establish More

by pschweig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roy
Report | Print
Aug 07, 2022 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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