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BMW of The Woodlands - Service Center

The Woodlands, TX

4.9
733 Reviews

733 Reviews of BMW of The Woodlands - Service Center

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September 15, 2022

The Dealership & Jovi, Service Agent was Very Professional & gave us excellent from A-Z. Very smooth & EZ to deal with More

by mgblanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jovi
Report | Print
Sep 19, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2022

Good but immediately had an alarm after spending $900+ for service- not sure if that should happ. More

by Twentz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
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Sep 15, 2022 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

September 10, 2022

Great service and very accommodating. Up front with everything. I recommend them for service. I will be bringing my car back for my future service needs. More

by Sethrfitzgerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason service
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Sep 14, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

Braydon was absolutely amazing. I had no idea he was a new addition to BMW of The Woodlands until the end of him finishing my service! He kept me updated and had a great attitude. More

by carleecretin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braydon, Honza
Report | Print
Sep 12, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 07, 2022

Great Customer Service by Braydon! !! His communication was very detailed! Everyone was very helpful. Will definitely be back! More

by Gmeinhart10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braydon
Report | Print
Sep 12, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 02, 2022

First time visit my service provider was Jason it was excellent and professional service. Thank you. More

by Kevin Lauderdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 07, 2022 -

BMW of The Woodlands responded

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Sep 07, 2022 -

Kevin Lauderdale responded

Thank you very much for your professional service. Kevin Lauderdale Klaud1@att.net

August 27, 2022

Pleasant personnel and they kept me informed on progress. Jeff, my advisor, very nice and helpful. More

by Kathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Sep 01, 2022 -

BMW of The Woodlands responded

Hello Kathy, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

It is always clean and people very friendly and helpful. Reports and followup usually very timely. More

by caroljones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Report | Print
Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

The sales process was great, service, not so much. No real lobby for you to sit and work while car is being worked (lacking tables). Promised a loaner car while you car is being worked on and that c More

by mjpartyof4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember
Report | Print
Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 776-4610 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2022

my son said its nice. the place is clean and people are friendly. thank you! More

by glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeffrey whitaker
Report | Print
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Glenn, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

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