BMW of The Woodlands - Service Center

The work done was a 5, but the customer service was sub par. I dropped my car off in the morning & was told it’d be ready by end of day. I was left with no transportation & no call back or texts response t par. I dropped my car off in the morning & was told it’d be ready by end of day. I was left with no transportation & no call back or texts response that day. I had to Uber next morning to figure out what the status of my vehicle was. More

Very friendly and helpful. It was my first time at the Woodlands BMW. My check in and out was very smooth. I had my 1 yr old grand and they helped me gather her stuff up to It was my first time at the Woodlands BMW. My check in and out was very smooth. I had my 1 yr old grand and they helped me gather her stuff up to head to the mall. Great customer service. More

Have always had good service from my service counceller. Fortunately no major problems with car Fortunately no major problems with car More

The people are not friendly, some of them don't even speak. Keep you waiting for hours. speak. Keep you waiting for hours. More

Excellent service provided to conduct annual maintenance and some other repairs. Honest pricing and transparency where very appreciated. and some other repairs. Honest pricing and transparency where very appreciated. More

Recall under warranty. Timely courteous service. All work explained. Ride home and back. Met expectation. Timely courteous service. All work explained. Ride home and back. Met expectation. More

From buying a car (in my case 2 last year) to returning for maintenance, everything at BMW of Houston in the Woodlands is incomparable to any other dealer I have used. They are friendly, knowledgeable, on for maintenance, everything at BMW of Houston in the Woodlands is incomparable to any other dealer I have used. They are friendly, knowledgeable, on time, and exceed all expectations. Big thanks to Misty and Bobby as they are the main reason why I’ll keep coming back to BMW Of Houston in the Woodlands. Thanks y’all!! More

Tom Pham the service advisor was very helpful and polite. They discovered a recall that covered the problem the car had so the fix was free. Saved major dollars. Thanks They discovered a recall that covered the problem the car had so the fix was free. Saved major dollars. Thanks More

Alex was wonderful and helped me get what I needed and stay on budget. I look forward to my next service. stay on budget. I look forward to my next service. More

Jeff was great to work with. Renewed my confidence back in BMW The Woodlands after a couple of bad experiences. Thanks Jeff! Really happy I don't have to drive to North Houston BMW. Enjoyed our conversat in BMW The Woodlands after a couple of bad experiences. Thanks Jeff! Really happy I don't have to drive to North Houston BMW. Enjoyed our conversation about your son playing baseball and I hope you has a great season. Take Care Ric More