BMW of The Woodlands - Service Center

Excellent service advisor (Darnell Frank) walked me through everything today the service couldnt have been better. The whole experience was great through everything today the service couldnt have been better. The whole experience was great More

Sergio is the best service advisor. He went above and beyond to help resolve my car issues and even personally delivered my loaner when I was unable to come pick it up. He went above and beyond to help resolve my car issues and even personally delivered my loaner when I was unable to come pick it up. More

Honza the service advisor goes out of his way to make sure everything is to the highest standards. sure everything is to the highest standards. More

My service member was great. They have amazing customer service and the sercvice was swift and with great quality. They have amazing customer service and the sercvice was swift and with great quality. More

100 percent satisfied! Exceptional and absolutely stellar customer excellence from Jason Roy down to every member of the service team with whom I interacted with, as well a Exceptional and absolutely stellar customer excellence from Jason Roy down to every member of the service team with whom I interacted with, as well as how perfectly cleaned my car was after completion of the work, including a walk to my car! 🌟🌟🌟🌟🌟 Every interactions, updates and follow up were always handled professionally, promptly and also very informative, including a video of the work completed and observation from the certified technician ✅ 100 percent satisfied! Exceptional and absolutely stellar customer excellence from Jason Roy down to every member of the service team with whom I interacted with, as well as how perfectly cleaned my car was after completion of the work, including a walk to my car! 🌟🌟🌟🌟🌟 Every interactions, updates and follow up were always handled professionally, promptly and also very informative. More

We had an excellent experience during our last visit. This has not always been the case This has not always been the case More

Honza, our Service Member, did a great job. We had several things done and he had our car finished on time. We had several things done and he had our car finished on time. More

Jason just makes getting our car serviced so easy and pleasant. Because of him and the service team we are considering purchasing another BMW to replace our other car. Thanks Jason and BMW Woodlands for pleasant. Because of him and the service team we are considering purchasing another BMW to replace our other car. Thanks Jason and BMW Woodlands for outstanding service as usual. Steve More

Great customer service. Jeff was extremely helpful getting me checked in. Jeff communicated clearly throughout the service duration. He kept me updated on status of repairs Jeff was extremely helpful getting me checked in. Jeff communicated clearly throughout the service duration. He kept me updated on status of repairs and recommended maintenance. He was respectful of my feedback. Great job all around. More

I recently had the pleasure of working with Darnell at BMW of The Woodlands and I couldn’t be more impressed with the level of customer service I received. From the moment I walked in, Darnell was attenti BMW of The Woodlands and I couldn’t be more impressed with the level of customer service I received. From the moment I walked in, Darnell was attentive, friendly, and genuinely dedicated to ensuring my experience was top-notch. He took the time to thoroughly explain the service process, answered all of my questions, and made sure I understood every detail before moving forward. It’s clear that Darnell values customer satisfaction and takes pride in delivering exceptional service. I will definitely return for future service needs and highly recommend Darnell to anyone looking for a professional and reliable experience. More