BMW of The Woodlands - Service Center

Great service department and staff. Advisors and technicians do an excellent job of explaining scope of work required and communicating status during service visit. Very clean and comfo Advisors and technicians do an excellent job of explaining scope of work required and communicating status during service visit. Very clean and comfortable facility. More

The service department has been great over the last several years. The only place for improvement would be if they could estimate how long to expect being without your car, and if it's going to be over several years. The only place for improvement would be if they could estimate how long to expect being without your car, and if it's going to be over a day to offer a loaner. More

Excellent service, very detailed and kept me informed every step of the way while my vehicle was being serviced. every step of the way while my vehicle was being serviced. More

Service advisors are kind. Mercedes has a better snack bar but overall it’s a decent dealership. Mercedes has a better snack bar but overall it’s a decent dealership. More

Services promised when I dropped my daughter’s car off was delivered on time. They gave me excellent service and video feedback on what was needed. I really appreciate the timely return of my vehicle. was delivered on time. They gave me excellent service and video feedback on what was needed. I really appreciate the timely return of my vehicle. More

Very happy with service advisor Victoria Giani and service recognition Robert Martinez. Happy with entire dealership. service recognition Robert Martinez. Happy with entire dealership. More

Excellent service focused around the customer needs. It was a great experience bringing my car for service. It was a great experience bringing my car for service. More

Jeff always been very helpful exploring so many different options to address the problem and straightforward honest options to address the problem and straightforward honest More

Darnell is a great guy. He was very professional and answered all my questions, such an asset to have. He was very professional and answered all my questions, such an asset to have. More

Great service! The attention and attitude of the service staff is superb. I receive all the information and details promptly. I highly recommend this dealership The attention and attitude of the service staff is superb. I receive all the information and details promptly. I highly recommend this dealership More