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BMW of The Woodlands - Service Center
The Woodlands, TX
713 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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713 Reviews of BMW of The Woodlands - Service Center
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July 12, 2012
Unorganized, slow service. Very frustrating experience. Waited over 2 hours for oil change and service writer left without telling me or anyone else. Had to seek help to get car done and paid for. Never co Waited over 2 hours for oil change and service writer left without telling me or anyone else. Had to seek help to get car done and paid for. Never coming back, made me late for next appt even though I was assured it would be done in hour and half at most. More
by Rpdodson
Employees Worked With
Frank deserted me after xx in. Took 2 and half hours for an oil change. Had to find a new service writer to complete. Ridiculous, will not go back.
March 14, 2012
Outstanding customer service. Steven Malone kept me up to date on the status of my vehicle every step of the way. Great service! I would highly recommend BMW of the Woodlands to my friends / family membe to date on the status of my vehicle every step of the way. Great service! I would highly recommend BMW of the Woodlands to my friends / family members. More
by boamao78
Employees Worked With
Steven Malone
March 08, 2012
Ashley B in the loaner car department, her customer service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again and I will discourage everyone that I meet from doing business with BMW The Woodlands. More
by batman1929
Employees Worked With
Ashley B in car loaner dept
