BMW of Tri-Cities

Fair price great staff very nice car Bought 2017 BMW 530 at a fair price and tradein valuation. Staff was exceptional through two test drives and during the purchase process making it fu Bought 2017 BMW 530 at a fair price and tradein valuation. Staff was exceptional through two test drives and during the purchase process making it fun and easy as well as staying several hours after standard closing time to complete paperwork and car delivery. Nice to have a local BMW dealership that is competitive, courteous and responsive. More

Excellent Customer Service So happy I made the decision to stay with a dealership service dept... Mandy was very professional and helpful explaining the service my car needed So happy I made the decision to stay with a dealership service dept... Mandy was very professional and helpful explaining the service my car needed still leaving it up to me to decide without pressure More

First Experience This was my first experience with a BMW dealership and I had a great interaction. Evan was knowledgeable and down to earth. I though the prices were f This was my first experience with a BMW dealership and I had a great interaction. Evan was knowledgeable and down to earth. I though the prices were fair and I look forward to having my routine maintenance completed at your facility in the future. Thank You! More

used car purchase Bought a used car from TriCities BMW. Flew in from Montana (to drive home my used car purchase) and was picked up by my salesman (larry) and entire tr Bought a used car from TriCities BMW. Flew in from Montana (to drive home my used car purchase) and was picked up by my salesman (larry) and entire transaction was smooth. Had one technical issue on car (minor) but Larry allowed me to get issue repaired at home and fully reimbursed me for the repair as promised. I would buy from them again for sure. More

EXCELLENT SERVICE & STAFF BMW of Tri Cities is a great place to purchase your next vehicle. The staff is so friendly. They do not rush or pressure you. Very easy to work with BMW of Tri Cities is a great place to purchase your next vehicle. The staff is so friendly. They do not rush or pressure you. Very easy to work with They made our buying experience a pleasurable one. Thanks to Lionel, Zack and Armando great job guys! More

Buying Experience---Excellent My experience was relaxed, low pressure, everyone we met, and dealt with were friendly, courteous, and helpful. We bought a CPO 2012 BMW x5, and our My experience was relaxed, low pressure, everyone we met, and dealt with were friendly, courteous, and helpful. We bought a CPO 2012 BMW x5, and our salesman, Larry Riggs was friendly and professional, well trained with respect to product information. He's new to the auto business, but clearly mature, honest, and easy to deal with. I would recommend him to anyone stopping into this dealership. Sales manager Eli Reyna was also friendly and professional. We really enjoyed the entire experience. We keep our vehicles for a "long" time, trading in a 10 year vehicle that we had purchased new. Finance Manager, Armando Cisneros was incredibly helpful also. More