BMW of Tucson

Well maintained and truly helpful staff. Simple oil change and brake fluid flush. Also simple recall performed. Simple oil change and brake fluid flush. Also simple recall performed. More

They took me without an appt. I was happy they could replace my leaking tire and had a replacement in stock. Jose did the best he could to get me through without an appt. I was happy they could replace my leaking tire and had a replacement in stock. Jose did the best he could to get me through without an appt. More

Service advisor and techs are top notch. Very knowledgeable, vehicle educated, and perform remarkably. Excellent communication and appointment availability. Very knowledgeable, vehicle educated, and perform remarkably. Excellent communication and appointment availability. More

Don’t feel like they were honest with me concerning my vehicle. I am disappointed vehicle. I am disappointed More

There was an issue with the sunroof and the 5 year extended warrantee would not cover it so the dealership took care of it. They did the right thing and I really appreciated it. extended warrantee would not cover it so the dealership took care of it. They did the right thing and I really appreciated it. More

I had service completed on my vehicle. The dealership waiting area is clean and had many distractions to keep you occupied. I however took advantage of their free shuttle. The driver was The dealership waiting area is clean and had many distractions to keep you occupied. I however took advantage of their free shuttle. The driver was kind and we made it to my home without an issue. Jake, my service specialist was in constant communication via text. They sent a video tour of my undercarriage and pointed out issues that might need to be addressed in the future. Overall I am very satisfied with my trip to the dealership. Thanks More

My vehicle service experience was excellent. The waiting area is very comfortable and the vehicle service was completed in a timely manner. A great experience. The waiting area is very comfortable and the vehicle service was completed in a timely manner. A great experience. More

Great service. This is my 6th BMW from this dealership and each one has been great This is my 6th BMW from this dealership and each one has been great More

The advisor was great to work with. He did a great job keeping me in the loop. He did a great job keeping me in the loop. More

BMW X5 making whistling nose at idle otherwise runs great. Had 9:30 Thursday appointment and of course would not make noise. Said I would bring it back in when making sound. Service recommend leaving great. Had 9:30 Thursday appointment and of course would not make noise. Said I would bring it back in when making sound. Service recommend leaving it because it could be serious. Called at 12:00 noon Tuesday and they had not even touched vehicle. Told them I would be picking it up immediately and would bring back if and when the noise returned which is what I wanted to do in the first place. With 5 now 4 BMWs we spend 5k to 10k a year in the service department. However; it seems the older the vehicle the less caring and priority given. I would love to upgrade but not into a hybrid and ugly designed car I wouldn't want to be seen in. More