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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
946 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 946 reviews

November 05, 2023

Always a great service experience. Jessica Towe is friendly, professional, and accurate. I appreciate the service techs as well, especially the overview video they send us after inspec More

by lkrhamilton70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Towe, Jessica
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Nov 07, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 31, 2023

Work was done to our satisfaction. We had questions about setting up the program in our car for low cost charging and Jayme was very helpful with that. We appreciated the coffee, wat More

by mahlonwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
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Nov 02, 2023 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

October 27, 2023

Nicely set up, clean. Availability of water & coffee was appreciated. Being told how much time the appointment would take would have been appreciated to allow me to plan b More

by Katherine.Brinker555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 01, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

Once again BMW of Tucson did a great job, kept me up to date and had my car ready on time. Everyone I have had dealings with from sales to service has been great. I have purchased many new vehicles over More

by M850 DropTop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson, Ryan
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Oct 28, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

BMW Tucson and Tyson were very helpful and accommodating to me, and my car is running great now! More

by lowood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Oct 28, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

jessica in the wrong postion could not answers question i had about my car will not be going back to BMW again. More

by Ranman1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jessica Towe
Report | Print
Oct 27, 2023 -

BMW of Tucson responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Tucson take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2167. We hope to hear from you.

October 21, 2023

Jaime is so helpful and ensures every visit is what we expect and need. We give her our highest rating! More

by KU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
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Oct 24, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need help, just give us a call. Happy motoring!

October 21, 2023

My car was there for 1 3/4 days, and never got in for service.. More

by lynnegoodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson was great
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Oct 24, 2023 -

BMW of Tucson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (520) 549-2167. We'd appreciate the chance to make your experience a positive one.

October 16, 2023

Clean facilities. Friendly service and sales staff. Car was well cared for and services. I am hoping BMW gets their act together on iDrive updates that usually do not More

by Razzodazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Oct 19, 2023 -

BMW of Tucson responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

I had not bought a vehicle in 13 years. Aside from how amazing the new X5 M60 is, the 3 visits I made to Tucson BMW before purchasing the vehicle there was nothing short of truly enjoyable More

by Harleygirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Sabori, Anthony Powers, Martin (sales manager), Wesley Moore, Gordon Giacomazzi
Report | Print
Oct 11, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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