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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
955 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 955 reviews

February 04, 2025

Jay Owens at BMW of Tucson was easy to work with (FIVE stars to Jay). The management and administrative team was not as great, but I was satisfied with my experience overall and ended up leasing a new BM More

by will
Recommend Dealer
Yes
Employees Worked With
Jay Owens
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Feb 06, 2025 -

BMW of Tucson responded

Hello Will, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2025

Good and prompt service, nice facility and very pleasant customer service. The car loaner was appreciated. More

by iamcof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jan 31, 2025 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2025

Wes, my service advisor was terrific. He was professional, knowledgeable and helpful. The repairs made the car handle and perform like new. Thank you. More

by daviddelgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Anderson
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Jan 31, 2025 -

BMW of Tucson responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 28, 2025

The service representative was helpful and maintained good communication throughout the days that my car was there. The loaner car was fabulous. However, my plug-in hybrid was never charged even though t More

by hshore
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Lopez
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Jan 31, 2025 -

BMW of Tucson responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (520) 549-2167 when you have a chance. Thank you, and we look forward to hearing from you.

January 23, 2025

Competent, friendly, trustworthy, easy to work with, car is ready when promised and it is safe to recommend this dealership to friends More

by evrlstng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jan 24, 2025 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 21, 2025

Henry was very helpful, as usual. Very efficient, knowledgeable and very eager to help and please. He is an asset to BMW Tucson. More

by sionycostes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Jan 23, 2025 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

January 18, 2025

The staff and Henry does a great job of explaining everything in detail. Plus he is always in a great mood and very helpful. I know when I have an appointment it’s going to be as pleasant as can be. More

by Rodoggyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Report | Print
Jan 21, 2025 -

BMW of Tucson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 15, 2025

Jake my service advisor was very helpful and knowledgeable. I think Jake deserves a raise. More

by Streyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 19, 2025 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

January 10, 2025

You need more employees like jake who went out of his way to make sure we were taken care of out and inside of the dealership..very happy with the service jake has provided for the dealership More

by Lazerraygarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 13, 2025 -

BMW of Tucson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Jake always provides outstanding customer service. Always keeps me up to date on the status of my vehicle. More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 11, 2025 -

BMW of Tucson responded

Hi Andrew, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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