BMW of Tucson

Overall very good. Wait time to see the Finance Manager was too long and I had to negotiate my interest rate. They should have offered the best rate based on my credi Wait time to see the Finance Manager was too long and I had to negotiate my interest rate. They should have offered the best rate based on my credit from the start. I'm not clear why they didn't. More

Very easy to make appointment online. Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me u Service advisor, Tyson Kessler, was friendly and knowledgeable. Told me it would take at least 4 hours for service so I called a friend to pick me up. BMW keeps you updated by text and you can reach your advisor by text. Much better than leaving voicemails for each other. My car was washed and vacuumed. :) More

The service advisor did a great job. She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and She explained the problems so I could understand what was needed. She kept in touch with me so I always knew what was going on. She was fair and reasonable to deal with. She was courteous and polite and professional throughout . More

They do a great job. I am always pleased with them. Very friendly and courteous. I am always pleased with them. Very friendly and courteous. More

They have a great and friendly service staff. Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never Very accommodating and never a wait to get in. Car always looks great afterwards... washed and vacuumed... all covered under my BMW warranty, never a cost. Their staff is very well trained. The Tucson dealership is professionally run. This is my second BMW. Need I say more? More

I've had good service and didn't have to wait too long for an oil change. Staff courteous and helpful Chuck Ingalls for an oil change. Staff courteous and helpful Chuck Ingalls More

Kayla was able to get me in right away for my brakes. She was very friendly, helpful and timely. She was very friendly, helpful and timely. More

You will not find a better buying experience anywhere in Arizona, in fact you may not find a better buying experience anywhere in the United States. My first purchase at BMW of Tucson was in 2012. I have s Arizona, in fact you may not find a better buying experience anywhere in the United States. My first purchase at BMW of Tucson was in 2012. I have since purchased two more vehicles.. Every single experience was fantastic with professional, knowledgeable and kind sales staff. The management team are top-notch, no games, no back and forth, like I’ve experienced at multiple other dealerships over the years. you will also not find a better service department anywhere, my service advisor is amazing and knowledgeable. I have referred so many people to service or purchase at BMW. I love BMW of Tucson! Looking for a brand new BMW preowned or any other make or model car I would definitely shop here first. More

Quick check-in with no waiting. Servive rep, Tyson, professional and courteous. I felt listened to and taken care of. A really excellent experience. RD professional and courteous. I felt listened to and taken care of. A really excellent experience. RD More

I had my vehicle in for service on 2/2/22. My service adviser Tyson was very friendly and courteous. adviser Tyson was very friendly and courteous. More