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BMW of Tucson

Tucson, AZ

4.8
973 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 973 reviews

February 08, 2022

I called BMW of Tucson to see if it was possible to get an oil change in without an appt which I knew was really unlikely the same day. Jessica informed me they were booked, but could schedule me the next More

by mjbentley03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 11, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

Anthony and Rachel were both terrific. Very positive buying experience. I would recommend my family and friends go to BMW of Tucson for their next car purchase. More

by CSoren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Powers
Feb 06, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Thanks again for the recommendation, and have an amazing day!

February 01, 2022

Everyone is always courteous and professional. The dealership is clean and bright. I’ve always had exceptional experiences with sales and service. More

by rnlizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, service advisor.
Feb 04, 2022 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2022

My wife and I's experience at BMW of Tucson was exceptional. Anthony was excellent to work with from start to finish. He answered all of our questions, was patient as we took our time to decide More

by mvierth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Powers
Feb 04, 2022 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

Car was delivered with damage to windshield and door was touched up and not repainted as promised. Very disappointed that I was lied to. More

by normanrsherman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GSM Lied to me, Mike Freeman
Feb 03, 2022 -

BMW of Tucson responded

Hi Normanrsherman, we are deeply disappointed by your experience at BMW of Tucson. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (520) 549-2167 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 29, 2022

I have purchased a pot load of cars during my 79 years and can honestly say only one other dealer matched the exceptional experience I had at BMW of Tucson. Juan Carlos, I hope I am spelling his name cor More

by bobmcchane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Feb 01, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

Feb 01, 2022 -

bobmcchane responded

Your welcome, hope you give Juan a large raise, extra days off and a M760i...I bet Juan seconds that suggestion!

January 28, 2022

My advisor was great to work with. Tyson checked in with me multiple times throughout my wait. He went above and beyond by having my vehicle washed in a way I prefer. My car will not fit in standard car was More

by sandygilliam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson- Service Advisor
Feb 01, 2022 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 27, 2022

My service advisor Kaitlan is terrific, knowledgeable and professional in every the service is always done when they say they will. Very pleased working with Tucson BMW. More

by clhess22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Jan 31, 2022 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2022

Service Adviser Jayme Larson great customer service, she was able to get my vehicle in for a battery replacement and oil change after driving from out of town and making a last minute emergency call. Thank More

by orosas228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Jan 29, 2022 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jayme here at BMW of Tucson! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2022

Starting with Kayla as my Service Advisor, to Chris my service tech, everything was top notch. They made me feel welcome and answered any questions I had! Chris did a video on my car, showing me what ne More

by jurban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Chris
Jan 29, 2022 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

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