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BMW of Tucson

Tucson, AZ

Overview
Reviews
Vehicles
4.8
955 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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855 West Wetmore Road

Tucson, AZ

85705

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Showing 955 reviews

October 09, 2021

This service was for a safety recall. I got right in. The work was done in the specified amount of time. My car was cleaned and ready to go when I got back to the dealership. Everyone was pleasant and More

by MiniLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Oct 11, 2021 -

BMW of Tucson responded

Hi Minilady, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2021

Service was fast and prices where fair. The shuttle service to and from work was easy, quick and reliable. More

by ativeros43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Report | Print
Oct 09, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2021

Katelyn was a big help. I didn't have a appointment to repair a tire and she had me in and out. More

by Dtwoodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Report | Print
Oct 10, 2021 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2021

The way they help you is not depending on how much you have 👌🏻 Excelente service More

by jc.vm13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Oct 06, 2021 -

BMW of Tucson responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

October 02, 2021

Kayla set up my appointment and everything went smoothly. Very pleased with personnel and facility. More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Diaz
Report | Print
Oct 06, 2021 -

BMW of Tucson responded

Kayla, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2021

My service advisor, Ryan Lange, made my visit for my regular service a pleasant experience. The job was completed as promised and all issues were taken care of in a timely manner. Great job. Thanks More

by Mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Report | Print
Oct 05, 2021 -

BMW of Tucson responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Jayme was our service advisor, very helpful and kept us informed on status of vehicle. We recently moved from Temecula CA and had great experiences at the BMW of Murrieta. I was disappointed in that the se More

by chris43x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Report | Print
Oct 05, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

October 01, 2021

The experience was extremly positive one as always.Ryan The experience was extremly positive one as always. Ryan was very helpful with my concerns. More

by october03
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Freeman, Hope Faucher
Report | Print
Oct 05, 2021 -

BMW of Tucson responded

We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

September 30, 2021

Great service from Tyson. He was able to quickly address all my issues and concerns. More

by Blackhawk878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Oct 05, 2021 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2021

They are quick to take your money but slow to deliver the vehicle. Very disappointed in the service provided by BMW of Tucson for a $45,000 vehicle. More

by justin_cooper04
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zane Moore, Martin Fiello, Anthony Powers
Report | Print
Sep 30, 2021 -

BMW of Tucson responded

Hi, we are deeply disappointed by your experience at BMW of Tucson. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

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