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BMW of Tucson
Tucson, AZ
1,052 Reviews
BMW of Tucson is your go-to destination for all things BMW in the Tucson area, and is one of the largest BMW dealerships in Arizona. Located north of downtown, our dealership can be found at the corner of W Wetmore and N Fairfax. From the latest new BMW cars and SUVs for sale, to our extensive and diverse used inventory, BMW of Tucson has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,052 reviews
September 08, 2021
Simply fantastic customer service! Great experience. Incredible facility. If you’re looking for a place to have your BMW service in the Tucson and surrounding areas this is the place. Thank you Incredible facility. If you’re looking for a place to have your BMW service in the Tucson and surrounding areas this is the place. Thank you More
by (00( )( )00)
Employees Worked With
Ryan
September 06, 2021
I was met for my service appointment almost immediately after arrival. Kayla went through the paperwork quickly and efficiently. She estimated the service time at 90 minutes and it was completed in 90 mi after arrival. Kayla went through the paperwork quickly and efficiently. She estimated the service time at 90 minutes and it was completed in 90 minutes. I waited at the dealership. Their waiting room is comfortable, with water and coffee available at no charge. Once the servicing was completed, they gave me my keys and I was off. All in all, a pleasant experience. More
by spockelope
Employees Worked With
Kayla
September 06, 2021
The service at this dealership was really great.I waited for my vehicle since I don't live close, but the waiting area was very accommodating and my service advisor Ryan checked with me frequently which was for my vehicle since I don't live close, but the waiting area was very accommodating and my service advisor Ryan checked with me frequently which was so nice! Thanks! More
by judyslanding
Employees Worked With
Ryan
September 03, 2021
it was easy to schedule an appointment, service was done in a timely fashion, service advisor was knowledgeable and communicated well regarding what services was needed on my X3. in a timely fashion, service advisor was knowledgeable and communicated well regarding what services was needed on my X3. More
by ljimerson01
Employees Worked With
Jim
September 03, 2021
Kaitlyn provides service that is responsive, professional, informative and friendly. It is a joy to work with her. The dealership waiting area is modern, beautifully designed and comfortable. professional, informative and friendly. It is a joy to work with her. The dealership waiting area is modern, beautifully designed and comfortable. More
by ffaymks
Employees Worked With
Kaitlyn
September 03, 2021
I’m always happy with the service performed in my car at BMW Tucson. This past visit, I do wish the clock and other instruments had been reset though! It’s such a pain! BMW Tucson. This past visit, I do wish the clock and other instruments had been reset though! It’s such a pain! More
by dmillerdolan
Employees Worked With
Unknown
September 02, 2021
Worked with sales agent Paul Lunde. Was very knowledgeable and helpful. The entire staff that we dealt with were professional, friendly and helpful. I would highly recommend Paul Lunde and Tucs knowledgeable and helpful. The entire staff that we dealt with were professional, friendly and helpful. I would highly recommend Paul Lunde and Tucson BMW. More
by mltupper
Employees Worked With
Mike Freeman, Hope Faucher
August 31, 2021
Scheduling our appointment was very easy. Our service representative, Jim, is knowledgeable and communicated well regarding all our questions about the service for our 3 series BMW and took great care of representative, Jim, is knowledgeable and communicated well regarding all our questions about the service for our 3 series BMW and took great care of us. We look forward to working with him and BMW Tucson in the future. More
by David
Employees Worked With
Jim Peterson
August 30, 2021
Our representative was extremely friendly and knowledgeable on all issues. I would recommend anyone to seek her out for assistance with their vehicle. GREAT EMPLOYEE!!! knowledgeable on all issues. I would recommend anyone to seek her out for assistance with their vehicle. GREAT EMPLOYEE!!! More
by david.l.stocker
Employees Worked With
Kayla Diaz
