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BMW of Tucson - Service Center

Tucson, AZ

4.8
678 Reviews

678 Reviews of BMW of Tucson - Service Center

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November 29, 2023

Jessica reviewed items that needed to be addressed for this service and quoted pricing. Nothing hidden! When i picked up the car, the exact work had been completed, for the exact price. No other work was More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Dec 01, 2023 -

BMW of Tucson responded

Hi, we are pleased to hear you had such a positive experience with us, Julie! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 29, 2023

Personal service helped me anticipate the time and cost. Jayme made sure to follow up. More

by rpitts2416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Dec 01, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2023

I highly recommend this place. My only suggestion is they need to update the online calendar scheduler, which is showing as the working day on Thanksgiving day even though they are More

by VBR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme
Nov 30, 2023 -

BMW of Tucson responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

November 28, 2023

Just had my car serviced there, the employees are all very helpful and courteous, the waiting area is clean and comfortable. I particularly liked the video of the work they were doing to my car. If yo More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 30, 2023 -

BMW of Tucson responded

Hi George, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!

November 25, 2023

My experience was wonderful! The staff are very friendly and efficient. When I called for service, they scheduled me for the next day. More

by dlfranks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Nov 29, 2023 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 23, 2023

It is always a pleasure working with Humberto. He knows his cars, and reviews serivce provided. More

by dallawatt48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 25, 2023 -

BMW of Tucson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Tucson. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

The service personnel were honest and sale push. Service completed on time. I recommend the dealer. Thank More

by lrasti24
Recommend Dealer
Yes
Employees Worked With
Antio
Nov 24, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Tucson and we hope to be of service again in the future.

November 20, 2023

Good job on changing the oil on my car… issue is with no car loaner! More

by Drmuslmani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James jones
Nov 22, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (520) 549-2167 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 20, 2023

Consistent reliability of personnel: service advisors always understand my issues, they clarify my questions and provide quality service, with no up selling. More

by regardner13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Nov 22, 2023 -

BMW of Tucson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

The entire service experience was perfect. Scheduling did a great job. Oil change was done efficiently and I appreciate the fact that I was sent a coupon for the service. Ryan, the service man More

by lemwnash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 21, 2023 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

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