BMW of Tucson - Service Center
Tucson, AZ
670 Reviews of BMW of Tucson - Service Center
Great service ! Jayme Larson is great !! She follows up with updates etc The entire experience at BMW Tucson is excellent . I have had BMWs 22 years all service Jayme Larson is great !! She follows up with updates etc The entire experience at BMW Tucson is excellent . I have had BMWs 22 years all serviced there More
The dealership always is courteous, and solid with the service. I consistently get good reps working with me and good explanations of what is being done to my vehicle and why. The videos from the mainte service. I consistently get good reps working with me and good explanations of what is being done to my vehicle and why. The videos from the maintenance engineers during the check up of my vehicle are so helpful and great too. More
Yes! First my advisor did not see me until have an hour after my appointment time. Then my car was not finished until almost 4 hours later! It was not eve First my advisor did not see me until have an hour after my appointment time. Then my car was not finished until almost 4 hours later! It was not even washed! I was charged a $25 "misc fee" that I was not made aware of when the advisor first met with me. Then I clearly see the advisor is overwhelmed (I guess he was new) but yet the Manager is in her office on the computer just smacking her gum instead of offering to help her team. I did not have to discuss as I was already late to pick up my son from but I am very disappointed! More
Very positive experience. Friendly staff and great techs. Excellent waiting area with wi-fi. Service advisors keep you informed every step through the service process. Friendly staff and great techs. Excellent waiting area with wi-fi. Service advisors keep you informed every step through the service process. More
Outstanding service and knowledgeable staff. Communication is awesome. Keep up the great work! Very impressed with video of my vehicle inspection. Communication is awesome. Keep up the great work! Very impressed with video of my vehicle inspection. More