BMW of Tucson - Service Center

Great customer service. Jessica Towe was very helpful. I was greeted by Ryan Lang and he was very efficient. Jessica Towe was very helpful. I was greeted by Ryan Lang and he was very efficient. More

Had a wonderful experience at the dealership for the first time. Will definitely go back. first time. Will definitely go back. More

Staff was friendly and dealership was clean. The my got our information right away and gave us an estimated time. Only negative I would say is no loaner vehicles and we came in from out of town, The my got our information right away and gave us an estimated time. Only negative I would say is no loaner vehicles and we came in from out of town, but service was about 2 hours so not to long! Would definitely go back! Did exactly what I needed done and washed my car! More

Thank you Jessica for your great follow up and interest in giving your clients an exceptional experience. You are the best. in giving your clients an exceptional experience. You are the best. More

Excellent service experience. My advisor was personable, communicative, and super-helpful. I had a problem that was resolved expeditiously under warranty, at minimal inconvenience My advisor was personable, communicative, and super-helpful. I had a problem that was resolved expeditiously under warranty, at minimal inconvenience to me. A loaner car was provided, which made the experience that much better. Recommended! More

I have worked with different Service Advisors through the years at your dealership. I worked with Tyson the last two times at your dealership. He is in a different class then all of the others.He took his years at your dealership. I worked with Tyson the last two times at your dealership. He is in a different class then all of the others.He took his time to explain every little detail and answered every question that I had. He was definitely more professional than the others that I have worked with. Don't ever lose him. More

Katlyn continues to bring the best service and consulting expertise to each customer for BMW Tucson! Whenever I have a question, concern, or doubt, she provides, answers, reassurance, and positive outcomes i expertise to each customer for BMW Tucson! Whenever I have a question, concern, or doubt, she provides, answers, reassurance, and positive outcomes in a timely and pleasant manner. She represents the best of what BMW customer service offers and customers, like myself, appreciate - I am a loyal customer because of her attention and BMW Tucson's workmanship. Well done. More

It's been consistently one time, thorough & polite. I liked the additional video sent to me. I liked the additional video sent to me. More

The folks at BMW of Tucson are always professional, courteous and even transparent when I bring my car for service. I like that I get a walk-around video from the service tech after work is completed. courteous and even transparent when I bring my car for service. I like that I get a walk-around video from the service tech after work is completed. Pricing seems fair. More

Ryan Long Is a great manager! ! He knows how to manage any Problem at BMW ! He knows how to manage any Problem at BMW More