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BMW of Tucson - Service Center

Tucson, AZ

4.8
695 Reviews

695 Reviews of BMW of Tucson - Service Center

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June 06, 2023

Best dealer for the service, my service advisor, Tyson, was really helpful, he went beyond and above to accomodate me, got me a loaner, got my tires in on time. I love going to this dealership. More

by kmakinajyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson from services
Jun 09, 2023 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

The service was excellent. The staff was courtesy and the work was done on time. Jessica was fantastic to work with and even found some rebates for the work done to reduce th More

by Rr0523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 09, 2023 -

BMW of Tucson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2023

My Experience at Tucson BMW has always been top notch. Ryan is always very professional to work with and always keeps m up to date and is always honest about the situation. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Jun 09, 2023 -

BMW of Tucson responded

Hi Kevin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 03, 2023

My customer service experience was exceptional, as Ryan kept me updated throughout the entire process. I had a question about the car, he didn’t hesitate to present me with a couple options. My car was rea More

by kjwhite4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Jun 06, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Jayme was great. Everything was completed on time and at the price quoted prior to the work being done. More

by mtjtkd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Jun 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 01, 2023

Exceeded my expectations. Went for a recall and they found I needed more service. I agreed and they completed it that day! More

by susie.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Jun 05, 2023 -

BMW of Tucson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

They took us in right away because we were from out of town and fixed my car and got us back on the road home! Wonderful people😋 More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaytlyn
May 31, 2023 -

BMW of Tucson responded

Hi Karen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2023

We have been very impressed with this dealership, both their sales department and service department. The dealership truly focuses on and displays GREAT CUSTOMER SERVICE. Due to this fact, we truly trust More

by Hereford86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
May 29, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

Installed new battery in short period of time. Jessica was great to work with and expedited the service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 27, 2023 -

BMW of Tucson responded

Hi Bob, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

I’m active duty military and bought a brand new BMW X3 when I was stationed in Germany. The sticker price was close to 72k everything was included to include a maintenance contract. Upon arriving to the s More

by Patrik
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Katelynn
May 26, 2023 -

BMW of Tucson responded

Hi Patrik, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2167 to discuss what we can do to help.

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