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BMW of Tucson - Service Center

Tucson, AZ

4.7
707 Reviews

707 Reviews of BMW of Tucson - Service Center

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March 30, 2023

My service advisor. Humberto, was efficient and communicated well. The dealership is comfortable and clean. Service took longer than expected yet I was very satisfied. More

by b-typlin
Recommend Dealer
Yes
Employees Worked With
Humberto Saldate
Report | Print
Apr 04, 2023 -

BMW of Tucson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!

March 30, 2023

Courteous, welcoming and very friendly. Got oil change and overall checkup in a relatively short period of time. Katelyn Whitlow was great. More

by tincuprif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Whitlow
Report | Print
Apr 03, 2023 -

BMW of Tucson responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Apr 03, 2023 -

tincuprif responded

Will see you this fall. Rich Riffel

Apr 03, 2023 -

tincuprif responded

Excellent service

March 28, 2023

Always professional and clean. It kind of reminds me of an Apple Store. Everyone is always super nice and helpful More

by derek_southworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 01, 2023 -

BMW of Tucson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Tucson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 27, 2023

very friendly and attentive- did not give top rating because last repair had to be partially redone More

by ivest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Mar 30, 2023 -

BMW of Tucson responded

Hi, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.

March 23, 2023

My advisor was very efficient and helpful. The service recommended was done promptly. My advisor kept me informed about the progress of the service. More

by Marktul
Recommend Dealer
Yes
Employees Worked With
Jessica Towe
Report | Print
Mar 28, 2023 -

BMW of Tucson responded

Hello Marktul, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 23, 2023

We have always been pleased with the service department at this location. They always keep us informed on what needs to be done and discuss any work before it is completed. We have never had a problem with More

by Bjrolyat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Lange
Report | Print
Mar 23, 2023 -

Bjrolyat responded

We have always received excellent service. It was a pleasure working with Ryan.

March 21, 2023

Very acomodating to our request. Fast and on time service from BMW team Thank you More

by Chiltepin
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Mar 24, 2023 -

BMW of Tucson responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 20, 2023

The service team is always so professional and responsive. This time I had the pleasure of working with Tyson and he was amazing throughout the process More

by pslates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Report | Print
Mar 23, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 20, 2023

BMW of Tucson has a superior sales team and service team. Service has a quick response rate and helps to find a solution to my needs! More

by lmmontano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (Service) and Rachel (Sales)
Report | Print
Mar 23, 2023 -

BMW of Tucson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 19, 2023

My experience with BMW of Tucson is positive! My Service advisor, Katelyn and the service team addressed all of my concerns. The Multi-point inspection of my car with the mechanic's review was s More

by kyrallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Withrow
Report | Print
Mar 21, 2023 -

BMW of Tucson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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