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BMW of Tucson - Service Center

Tucson, AZ

4.8
671 Reviews

671 Reviews of BMW of Tucson - Service Center

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February 13, 2023

Great service, facility, and care. The only place I take my BMW for service. Professional and helpful employees. More

by Tinaisaac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson Kessler
Feb 17, 2023 -

BMW of Tucson responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Feb 20, 2023 -

Tinaisaac1 responded

N

Feb 20, 2023 -

Tinaisaac1 responded

You are most welcome!!

February 12, 2023

Great service and helpful people to get situations done correctly. Also nice people to with More

by 5202450772az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 14, 2023 -

BMW of Tucson responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 10, 2023

Helpful information provided by the mechanics in a video. Service was top notch. Appreciate Jaymes’s help. More

by Ha3rding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny, Jayme
Feb 13, 2023 -

BMW of Tucson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 08, 2023

Went in for an oil change. It went fine but it should not take 2 hours to do a scheduled oil change. More

by vallorze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Feb 12, 2023 -

BMW of Tucson responded

Hello, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

February 07, 2023

The service provided in BMW Tucson it’s what I call “Right & Fast”. The service Manager (Barbara) is really there to help. I had owned BMW for more than 12 years and this is the best service I ever ha More

by gduartemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara & Jessica
Feb 09, 2023 -

BMW of Tucson responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We can't wait to see you again, have a great day.

February 04, 2023

Our “run flat” tire bubbled on the sidewall during a road trip. We were towed to the nearest BMW dealership; BMW of Tucson was a pleasant experience. They fit us in, kept us informed and the service manage More

by alida_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Marin
Feb 07, 2023 -

BMW of Tucson responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

February 03, 2023

I have never received anything but outstanding service and respect at BMW of Tucson. In particular, Jayme Larson takes care to see that everything I need regarding my vehicle is addressed. She treats me l More

by geyerl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayme Larson
Feb 07, 2023 -

BMW of Tucson responded

Hi Geyerl, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Tucson! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Make you feel welcome. Do try and sell the customer service that isn’t necessary. More

by curley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Feb 05, 2023 -

BMW of Tucson responded

Hi Curley, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

Exceptional service was provided to me by Tyson when I got three of my tires damaged due to a pothole. He was able to get me a loaner and took care of my tires. More

by kmakinajyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Feb 05, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 02, 2023

Great service—professional, honest, and efficient—everything you want the people taking care of your vehicle to be. Waiting room is quite comfortable, too. More

by KristyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 05, 2023 -

BMW of Tucson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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